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For Companies At a Glance
- Tasks: Assist in managing the store, driving sales, and leading a motivated team.
- Company: Join EssilorLuxottica, a global leader in eyewear with a rich heritage and innovative spirit.
- Benefits: Enjoy free eyewear, generous holidays, pension package, monthly bonuses, and career development opportunities.
- Why this job: Be part of a vibrant culture that values authenticity and innovation while making a real impact.
- Qualifications: Strong selling, customer service, communication, and leadership skills are essential.
- Other info: Work in a dynamic environment at the iconic Ray-Ban store in Westfield Stratford.
The predicted salary is between 28800 - 43200 £ per year.
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Bringing together world-leading expertise in lens and eyewear technology gives us the unique possibility to shape an entire industry every day by fostering innovation and making a meaningful impact on people's lives.
This role is based in our Ray-Ban store in Westfield Shopping Center in Stratford.
Job Scope
Assistant Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager’s absence taking responsibility for stock, cash and store security. As an EssilorLuxottica ambassador, the store manager will role model the EssilorLuxottica values and the Ray-Ban culture.
Areas of Responsibilities
- Support the Store Manager to achieve high levels of sales performance and results
- Ensure all operating policies and procedures are followed
- Play a key part in asset protection training and reporting
- Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
- Open and close the store according to established guidelines
- Drive performance to ensure all KPIs are achieved and store turnover targets are met
- Support the Store Manager in the daily running of the store
- Network effectively with internal and external stakeholders
- Maintain inspiring visual merchandising in store as per guidelines
- Deliver excellent customer service and demonstrate a high degree of professionalism
- Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
- Create an engaging and positive working environment following the Sunglass Hut experience
- Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement
- Address associate concerns in a reasonable and fair manner consistent with the Company values
- Assist with recruitment, training and development of the team
Technical Skills – Portrait of the Perfect Candidate
- Strong selling skills
- Problem solving ability
- Excellent customer service skills
- Excellent communication and listening skills
- Time Management skills
- Persuading & influencing skills
- Coaching & development skills
- Performance Management skills
- Leadership skills
- Highly commercial
- Able to network effectively
- Results driven
- Good knowledge of Microsoft Office package
What we offer
- Great benefits such as free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc.
- Internal mobility across countries, brands and departments
- Career progression and development
- Generous incentives conducted in store
Contact Detail:
Ray-Ban Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (London Area)
✨Tip Number 1
Familiarise yourself with EssilorLuxottica's core values and the Ray-Ban culture. Understanding their mission to help people 'see more, be more' will allow you to align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting your ability to coach and develop others will resonate well with the hiring managers looking for an Assistant Store Manager.
✨Tip Number 3
Network with current or former employees of EssilorLuxottica, especially those in retail management. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Stay updated on the latest trends in eyewear and customer service best practices. Being knowledgeable about the industry will not only impress during interviews but also show your commitment to delivering excellent customer experiences.
We think you need these skills to ace Assistant Store Manager (London Area)
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with EssilorLuxottica's values and mission. Highlight how your personal values align with their commitment to helping people 'see more, be more' in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management, sales performance, and customer service. Use specific examples that demonstrate your leadership skills and ability to drive results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and customer service. Mention your understanding of the Ray-Ban brand and how you can contribute to maintaining its iconic status.
Highlight Relevant Skills: In your application, emphasise key skills such as problem-solving, time management, and coaching abilities. Provide examples of how you've successfully used these skills in previous roles.
How to prepare for a job interview at Ray-Ban
✨Know the Brand Inside Out
Before your interview, make sure you research EssilorLuxottica and Ray-Ban thoroughly. Understand their history, values, and recent innovations like Ray-Ban Stories. This knowledge will show your genuine interest in the brand and help you connect with the interviewers.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've motivated a team or resolved conflicts in the past. Highlight your coaching skills and how you've contributed to a positive work environment.
✨Showcase Your Sales Acumen
Be ready to discuss your sales experience and how you've achieved targets in previous roles. Use specific metrics to illustrate your success and explain your approach to driving sales and customer engagement in a retail setting.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving and time management skills. Think of scenarios where you've had to prioritise tasks or handle difficult customers, and be prepared to explain your thought process and the outcomes.
