At a Glance
- Tasks: Lead a vibrant salon team and ensure top-notch customer service.
- Company: Join a successful chain of beauty salons with a creative culture.
- Benefits: Competitive pay, beauty treatment discounts, and ongoing training.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the beauty industry while developing your career.
- Qualifications: 2+ years of management experience in a salon or spa environment.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to hire an experienced salon manager to join our successful chain of beauty salons. We offer a competitive pay that is negotiable depending on experience and skill set. In addition to this, you will receive discounts on beauty treatments, and will be part of a creative working environment with ongoing training and support.
In return we ask that you have a passion for the beauty field, possess outstanding customer & employee care and communication skills, are self-driven and motivated, and have a positive attitude toward learning and developing. Successful candidates will be offered training, continuous support and opportunities for career development.
This role holds the responsibility of generating and maximising sales and effectively managing expenditure to achieve profit targets and to take responsibility for the presentation of the salon(s), profitability, staffing levels and to maintain high levels of customer service at all times. To act as the first point of contact for all employees and customers.
Main Duties: (List is not exhaustive)
- Oversee day to day operations of the Salon
- Work to achieve profit targets and identify areas of cost reduction.
- Manage the behaviour and performance of team members, adhering to company policies and procedures.
- Provide a facilitative and inclusive management style establishing and maintaining productive, collaborative relations with staff at all levels.
- Ensure staffing levels are maintained on a daily basis, acting on absence and sickness creating monthly rosters and distributing these.
- Promote a culture of high standards, expectations and continuous improvement that values and empowers staff.
- Encourage team members to maximise their potential through continuous learning whilst challenging and dealing with underperformance.
- Recruit, manage and develop staff with HR and operational policies and procedures.
- Complete right to work documentation checks.
- Lead effective and engaging team meetings, reporting back on key issues and questions raised.
- Continuously strive to improve and deliver results in accordance with set budgets and key objectives.
- Ensure that salons are adequately stocked from a variety of sources; monitor the effectiveness of stock generation.
- Recruit, support, motivate and develop direct reports, ensuring that employees are aware of the company’s policies and procedures and adhere to them.
- Manage the performance, conduct and behaviour of direct reports through effective supervision and performance management skills, addressing matters of concern in line with policies and procedures.
- Provide administrative support to Head Office.
Requirements:
- Minimum 2 year’s experience working in a salon or spa environment at management level.
Salon Manager - Norwich employer: rawr beauty
Join our vibrant team as a Salon Manager in Norwich, where we prioritise creativity and employee development in a supportive environment. With competitive pay, discounts on beauty treatments, and ongoing training opportunities, we empower our staff to excel while maintaining high standards of customer service. Our culture fosters collaboration and continuous improvement, making us an exceptional employer for those passionate about the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Salon Manager - Norwich
✨Tip Number 1
Get to know the salon's vibe! Before your interview, pop in and observe the atmosphere. This will help you tailor your conversation to show how you can fit right in and enhance that creative environment.
✨Tip Number 2
Show off your people skills! During the interview, share specific examples of how you've managed teams or resolved conflicts in the past. We want to see that you can lead with a positive attitude and keep everyone motivated.
✨Tip Number 3
Be ready to talk numbers! Brush up on your knowledge of profit targets and cost management. We love candidates who can demonstrate their understanding of how to drive sales while keeping an eye on expenses.
✨Tip Number 4
Don’t forget to ask questions! Show us you're genuinely interested by asking about team dynamics, training opportunities, and how they measure success. It’s a great way to engage and leave a lasting impression.
We think you need these skills to ace Salon Manager - Norwich
Some tips for your application 🫡
Show Your Passion:Let us see your love for the beauty industry shine through in your application. Share your experiences and what drives you to excel in this field, as we value passion just as much as skills.
Tailor Your CV:Make sure your CV is tailored to the Salon Manager role. Highlight your management experience, customer service skills, and any achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for our salon. Be personal, engaging, and specific about how your background aligns with our needs and values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at rawr beauty
✨Know Your Stuff
Before the interview, brush up on your knowledge of salon management. Familiarise yourself with key metrics like profit targets and customer service standards. Being able to discuss these confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you’ve motivated staff or handled underperformance. This will demonstrate your ability to lead and develop a team effectively.
✨Be Customer-Centric
Since customer care is crucial in this role, be ready to share your approach to ensuring high levels of customer satisfaction. Discuss any strategies you've implemented to enhance the customer experience in previous positions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the salon's culture, ongoing training opportunities, or how they measure success. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
