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- Tasks: Be the friendly face of our surgery, managing calls and patient info with care.
- Company: Ravensworth Surgery, a supportive team in South Shields.
- Benefits: Flexible hours and competitive pay at £12.71 per hour.
- Other info: Temporary role covering maternity leave with potential for growth.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Empathy, accuracy, and familiarity with EMIS Web or SNOMED coding preferred.
The predicted salary is between 25000 - 25000 £ per year.
Ravensworth Surgery in South Shields is looking for a Medical Receptionist/Care Navigator for a 12-month temporary role covering maternity leave. This position is the first point of contact for patients and requires the ability to manage calls, appointments, and patient information with empathy and accuracy.
Flexible hours are available, and familiarity with EMIS Web or SNOMED coding is desirable. The pay is £12.71 per hour, following national minimum wage guidelines.
Care Navigator & Med Receptionist — Flexible Hours (Temp) in South Shields employer: Ravensworth Surgery
Contact Detail:
Ravensworth Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator & Med Receptionist — Flexible Hours (Temp) in South Shields
✨Tip Number 1
Make sure to research Ravensworth Surgery before your interview. Knowing their values and how they operate will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Care Navigator, you'll be the first point of contact for patients, so being able to convey empathy and clarity is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Don’t forget to highlight any experience you have with EMIS Web or SNOMED coding during your interview. Even if it’s just a little bit, showing familiarity can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen on landing this role.
We think you need these skills to ace Care Navigator & Med Receptionist — Flexible Hours (Temp) in South Shields
Some tips for your application 🫡
Show Your Empathy: As a Care Navigator, you'll be the first point of contact for patients. Make sure to highlight your ability to handle calls and appointments with empathy in your application. We want to see how you connect with people!
Be Accurate and Detail-Oriented: Accuracy is key when managing patient information. In your written application, give examples of how you've maintained attention to detail in previous roles. We love candidates who can keep things organised!
Familiarity with Systems: If you have experience with EMIS Web or SNOMED coding, shout about it! Mentioning your familiarity with these systems in your application will definitely catch our eye. We appreciate tech-savvy applicants!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Ravensworth Surgery
✨Know Your Stuff
Familiarise yourself with the role of a Medical Receptionist and Care Navigator. Understand the key responsibilities, especially managing calls and appointments. Brush up on EMIS Web or SNOMED coding if you can, as this will show you're proactive and ready to hit the ground running.
✨Show Empathy
Since you'll be the first point of contact for patients, it's crucial to demonstrate your ability to handle calls with empathy. Think of examples from your past experiences where you've successfully managed sensitive situations or provided excellent customer service.
✨Practice Common Questions
Prepare for common interview questions related to patient care and reception duties. For instance, be ready to discuss how you would handle a difficult patient or manage multiple tasks at once. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.