At a Glance
- Tasks: Be the friendly face and voice for patients and visitors at our GP practice.
- Company: Independent GP practice with a caring and supportive environment.
- Benefits: Flexible hours, valuable experience, and a chance to make a difference.
- Other info: 12-month temporary contract with opportunities for personal growth.
- Why this job: Join a rewarding role where you can help people every day.
- Qualifications: Strong communication skills and a passion for patient care.
The predicted salary is between 24000 - 28000 £ per year.
The Medical Receptionist/Care Navigator is the first point of contact for patients, carers, professional colleagues and visitors. As the "face" and "voice" of the surgery, the role projects the care and empathy of services offered. Working across a range of tasks, this role offers a challenging and rewarding experience.
This is a 12‑month temporary contract covering maternity leave at an independent GP practice with around 6,000 patients across two sites. The role runs Monday to Friday, 7:45am–6:00pm, with flexible hours available for the right candidate.
Main DutiesMedical Receptionist/Care Navigator]-12m Temp Mat.Cover employer: Ravensworth Surgery
Join our independent GP practice as a Medical Receptionist/Care Navigator, where you will be at the heart of patient care in a supportive and compassionate environment. We pride ourselves on our flexible working hours and a culture that values empathy and teamwork, providing you with opportunities for personal and professional growth while making a meaningful impact on the lives of our patients. With a focus on employee well-being and development, this role offers a unique chance to contribute to a community-oriented healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist/Care Navigator]-12m Temp Mat.Cover
✨Tip Number 1
Make sure you know the practice inside out! Research their values, services, and patient care approach. This will help you connect with the team and show that you're genuinely interested in being the face of their surgery.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist/Care Navigator, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with empathy.
✨Tip Number 3
Network like a pro! Reach out to current or former staff members on LinkedIn to get insider tips about the practice. They might share what the team values most in a candidate, giving you an edge during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining the team. Don't forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Medical Receptionist/Care Navigator]-12m Temp Mat.Cover
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and empathy in your writing can really make a difference, especially for a role that involves patient interaction.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience for the Medical Receptionist/Care Navigator role. Focus on your customer service skills and any previous roles where you've been the first point of contact. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially in a role that requires effective interaction with patients and colleagues. Avoid jargon and make sure your key skills stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to join our team!
How to prepare for a job interview at Ravensworth Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist/Care Navigator. Familiarise yourself with the tasks involved, such as managing patient queries and coordinating care. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
As the first point of contact for patients, it's crucial to convey empathy and care during your interview. Prepare examples from your past experiences where you've successfully handled sensitive situations or provided excellent customer service. This will highlight your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions that may come up, such as how you would handle a difficult patient or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the interview, making a positive impression on your potential employer.
✨Dress the Part
First impressions matter, especially in a healthcare setting. Dress professionally and appropriately for the interview to reflect the caring nature of the role. This shows that you take the opportunity seriously and respect the environment you'll be working in.
