At a Glance
- Tasks: Support and enhance key business systems in HR and Finance.
- Company: Join Ravensbourne University, a creative hub in London focused on digital media and design.
- Benefits: Enjoy remote work options, personal development opportunities, and a collaborative culture.
- Other info: Ideal for those eager to transition into IT and learn about business systems.
- Why this job: Advance your IT career while contributing to a vibrant higher education environment.
- Qualifications: Experience in HR or Finance with knowledge of Unit4 ERP or iTrent is preferred.
The predicted salary is between 36030 - 50442 £ per year.
Our University
Ravensbourne University London is an innovative, industry-focused university located at the heart of London’s newest creative community on the Greenwich Peninsula. We\'re champions of creativity and collaboration, dedicated to giving our learners the specialist skills and opportunities they need for outstanding careers in digital media and design.
About the Role
Are you currently working in HR or Finance and have experience using Unit4 ERP (Agresso) or iTrent (MHR)? Are you looking to take the next step into a systems support role within IT?
Ravensbourne University London is offering an exciting opportunity for an enthusiastic and proactive individual to join our IT Services team as a Systems Analyst (Business Systems). This junior role is ideal for individuals with hands-on experience in HR or Finance functions who are seeking to advance their career in systems support and business analysis.
In this role, you\'ll support and help enhance the University’s key business systems—Unit4 ERP (Agresso) for Finance and iTrent for HR. You’ll collaborate closely with colleagues across IT, HR, and Finance to maintain system performance, improve user experience, and ensure the integrity and security of our data.
This is an excellent opportunity to build your career in IT while contributing to the efficient running of a vibrant higher education institution.
Key Responsibilities
- System Support & Development: Assist in the day-to-day management, maintenance, and enhancement of the Unit4 and iTrent systems.
- User Support & Training: Provide first-line support, troubleshooting, and training to users, helping them maximise the benefits of our systems.
- Data Management & Reporting: Contribute to maintaining data quality, support report generation, and ensure the accuracy of information for informed decision-making.
- Stakeholder Collaboration: Work with HR, Finance, and IT teams to understand business needs and translate them into system improvements.
What We’re Looking For
We are looking for someone who is:
- Experienced in HR or Finance: You’ve worked in a business support environment and used systems like Unit4 ERP or iTrent as part of your role.
- Willing and ready to transition into IT: You’re motivated to move into a technical role and learn how business systems are supported and improved.
- A Strong Communicator: You can work well with colleagues from different departments and explain technical matters clearly.
- A Problem Solver: You enjoy finding solutions and improving how things work through technology.
- A degree in Business Studies, Information Systems, IT, or a related field is desirable but not essential—experience and a willingness to learn are equally valued.
Why Join Ravensbourne?
• Be part of a diverse, creative, and innovative academic community.
• Remote working model for a better work-life balance.
• Work in a culture that values personal development and collaboration.
• Join a forward-thinking university where your ideas can shape the future.
Closing Date: 25 Aug 2025
Unit: Professional
Salary: From £36,030 per annum
Systems Analyst (Business Systems) (P2025038) - London employer: Ravensbourne University London
Ravensbourne University London is an exceptional employer, offering a vibrant and collaborative work environment at the heart of London's creative community. With a strong focus on personal development and innovation, employees benefit from a remote working model that promotes work-life balance, alongside opportunities to contribute to meaningful projects that shape the future of digital media and design education.
Contact Details:
Ravensbourne University London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Systems Analyst (Business Systems) (P2025038) - London
✨Tip Number 1
Familiarise yourself with Unit4 ERP and iTrent systems. If you haven't already, consider taking online courses or tutorials to understand their functionalities better. This knowledge will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current employees at Ravensbourne University or in similar roles. Reach out on LinkedIn or attend industry events to gain insights into the company culture and expectations. This can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your HR or Finance experience where you've solved problems or improved processes. Being able to articulate these experiences will show your potential as a problem solver and communicator.
✨Tip Number 4
Stay updated on trends in business systems and IT support. Follow relevant blogs, podcasts, or forums to engage with the latest developments. This will help you speak knowledgeably about the field during your interview.
We think you need these skills to ace Systems Analyst (Business Systems) (P2025038) - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in HR or Finance, especially any hands-on work with Unit4 ERP or iTrent. Use specific examples to demonstrate your skills and how they relate to the Systems Analyst role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for transitioning into IT. Explain why you are interested in the Systems Analyst position and how your background in HR or Finance makes you a suitable candidate.
Highlight Relevant Skills:In your application, emphasise your problem-solving abilities and communication skills. Mention any experience you have in user support, training, or data management, as these are key responsibilities of the role.
Showcase Your Willingness to Learn:Express your eagerness to learn and grow within the IT field. Mention any relevant courses, certifications, or self-study you have undertaken to prepare for this transition, as this will demonstrate your commitment to the role.
How to prepare for a job interview at Ravensbourne University London
✨Showcase Your Relevant Experience
Make sure to highlight your hands-on experience in HR or Finance, especially if you've worked with Unit4 ERP or iTrent. Be prepared to discuss specific examples of how you've used these systems in your previous roles.
✨Demonstrate Your Problem-Solving Skills
Prepare to share instances where you've identified issues and implemented solutions within a system. This will show your potential employer that you have the analytical mindset needed for a Systems Analyst role.
✨Communicate Clearly and Effectively
As a Systems Analyst, you'll need to collaborate with various departments. Practice explaining technical concepts in simple terms, as this will demonstrate your ability to bridge the gap between IT and business needs.
✨Express Your Willingness to Learn
Since this role is a transition into IT, convey your enthusiasm for learning new technologies and improving your skills. Discuss any relevant courses or self-study you've undertaken to prepare for this career shift.
