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For Companies At a Glance
- Tasks: Lead IT services, manage a diverse team, and drive digital transformation initiatives.
- Company: Join Ravensbourne University, a creative hub in North Greenwich, blending technology and business.
- Benefits: Enjoy flexible hybrid working, generous leave, and a competitive pension scheme.
- Why this job: Be part of a dynamic team enhancing technology in education while fostering innovation and inclusivity.
- Qualifications: Proven IT leadership experience, technical expertise, and strong communication skills required.
- Other info: Closing date for applications is 18 Aug 2025.
The predicted salary is between 45720 - 76180 £ per year.
Head of Technology Services (P2025037) – London
Our University
Ravensbourne University London is a vibrant institution where creativity, technology, and business converge. Located in the heart of North Greenwich’s Design District, our cutting-edge campus is home to a diverse and growing global community, immersed in one of the world’s most dynamic creative and commercial hubs.
The Role
At Ravensbourne we are seeking a strategic and forward-thinking Head of Technology Services to join our IT Services Senior Leadership Team. Reporting to the Chief Information Officer, this pivotal role leads the delivery of robust, secure, and scalable IT infrastructure and support services across the university.
The postholder will oversee critical areas including cyber security, cloud platforms, infrastructure, collaboration technologies, and end-user computing. Working closely with the Head of Enterprise Applications and Data, you will act as deputy to the CIO and play a key role in enhancing operational effectiveness and institutional resilience.
Key Responsibilities
Steer the strategic direction and day-to-day operations of IT services across the university.
Manage and develop a multidisciplinary Technology Services team (~16 staff), fostering innovation and service excellence.
Oversee infrastructure, networks, systems, and user support to ensure secure, scalable, and highly available services.
Maintain a strong institutional cyber security posture, including tested incident response plans.
Collaborate with academic and professional service teams to align technology capabilities with institutional KPIs.
Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies.
Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL).
Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency.
The Candidate
- We’re looking for a dynamic leader with:
- Proven experience in IT leadership and service management within complex
- environments—ideally in Higher Education or the public sector.
- Deep technical expertise across infrastructure, cloud services, cybersecurity, and enterprise systems.
- Formal qualifications in technology and cyber security.
- Project management experience and relevant certifications.
- Strong financial acumen in managing operational and capital budgets.
- Excellent communication and stakeholder engagement skills.
- A strategic mindset with a track record of driving innovation and change.
- A commitment to inclusivity, sustainability, and continuous improvement.
What We Offer
- A competitive salary
- Highly competitive pension scheme (Local Government Pension Scheme)
- Generous annual leave
- Flexible hybrid working arrangements
- Employee Assistance Programme
- Cycle-to-work scheme
- Season ticket loans
Closing Date: 18 Aug 2025
Unit: Professional
Salary: £76,200
Head of Technology Services (P2025037) - London employer: Ravensbourne University London
Contact Detail:
Ravensbourne University London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Services (P2025037) - London
✨Tip Number 1
Network with professionals in the higher education sector, especially those in IT leadership roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in technology services.
✨Tip Number 2
Familiarise yourself with Ravensbourne University’s current technology initiatives and challenges. This knowledge will help you tailor your discussions during interviews and demonstrate your genuine interest in their specific needs.
✨Tip Number 3
Prepare to discuss your experience in managing multidisciplinary teams and driving digital transformation. Highlight specific examples where you've successfully implemented innovative solutions in complex environments.
✨Tip Number 4
Showcase your understanding of compliance standards like Cyber Essentials and ISO27001. Being well-versed in these areas will position you as a strong candidate who can enhance the university's cyber security posture.
We think you need these skills to ace Head of Technology Services (P2025037) - London
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Technology Services position. Identify key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in IT leadership, service management, and technical expertise. Use specific examples that demonstrate your ability to manage teams and drive innovation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic mindset and commitment to inclusivity and sustainability. Address how you can contribute to the university's goals and enhance operational effectiveness.
Highlight Relevant Qualifications: Make sure to include any formal qualifications in technology and cyber security, as well as project management certifications. This will strengthen your application and show your preparedness for the role.
How to prepare for a job interview at Ravensbourne University London
✨Showcase Your Leadership Experience
As a candidate for the Head of Technology Services, it's crucial to highlight your previous leadership roles. Prepare specific examples of how you've successfully managed teams and driven innovation in IT services, particularly in complex environments like higher education.
✨Demonstrate Technical Expertise
Be ready to discuss your deep technical knowledge in areas such as cloud services, cybersecurity, and infrastructure. Consider preparing case studies or scenarios where you implemented solutions that enhanced operational effectiveness and security.
✨Align with Institutional Goals
Research Ravensbourne University’s strategic objectives and think about how your vision for technology services can align with their goals. Be prepared to discuss how you would drive digital transformation initiatives that support their mission.
✨Prepare for Financial Discussions
Since managing budgets is a key responsibility, brush up on your financial acumen. Be ready to discuss your experience with operational and capital budgets, and how you’ve maximised value and efficiency in previous roles.
