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For Companies At a Glance
- Tasks: Lead IT services, manage a diverse team, and drive digital transformation initiatives.
- Company: Ravensbourne University London is a creative hub in North Greenwich, blending technology and business.
- Benefits: Enjoy flexible hybrid working, generous leave, and a competitive pension scheme.
- Why this job: Join a vibrant community and make a real impact on technology in education.
- Qualifications: Experience in IT leadership, technical expertise, and strong communication skills required.
- Other info: Ideal for those passionate about inclusivity and innovation in a dynamic environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Join to apply for the Head of Technology Services role at Ravensbourne University London
Join to apply for the Head of Technology Services role at Ravensbourne University London
Ravensbourne University London provided pay range
This range is provided by Ravensbourne University London. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Our University
Ravensbourne University London is a vibrant institution where creativity, technology, and business converge. Located in the heart of North Greenwich’s Design District, our cutting-edge campus is home to a diverse and growing global community, immersed in one of the world’s most dynamic creative and commercial hubs.
The Role
At Ravensbourne we are seeking a strategic and forward-thinking Head of Technology Services to join our IT Services Senior Leadership Team. Reporting to the Chief Information Officer, this pivotal role leads the delivery of robust, secure, and scalable IT infrastructure and support services across the university.
You will oversee critical areas including cyber security, cloud platforms, infrastructure, collaboration technologies, and end-user computing. Working closely with the Head of Enterprise Applications and Data, you will act as deputy to the CIO and play a key role in enhancing operational effectiveness and institutional resilience.
Key Responsibilities
Steer the strategic direction and day-to-day operations of IT services across the university.
Manage and develop a multidisciplinary Technology Services team (~16 staff), fostering innovation and service excellence.
Oversee infrastructure, networks, systems, and user support to ensure secure, scalable, and highly available services.
Maintain a strong institutional cyber security posture, including tested incident response plans.
Collaborate with academic and professional service teams to align technology capabilities with institutional KPIs.
Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies.
Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL).
Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency.
The Candidate
We’re looking for a dynamic leader with:
- Proven experience in IT leadership and service management within complex
- environments—ideally in Higher Education or the public sector.
- Deep technical expertise across infrastructure, cloud services, cybersecurity, and enterprise systems.
- Formal qualifications in technology and cyber security.
- Project management experience and relevant certifications.
- Strong financial acumen in managing operational and capital budgets.
- Excellent communication and stakeholder engagement skills.
- A strategic mindset with a track record of driving innovation and change.
- A commitment to inclusivity, sustainability, and continuous improvement.
What We Offer
- Highly competitive pension scheme (Local Government Pension Scheme)
- Generous annual leave
- Flexible hybrid working arrangements
- Employee Assistance Programme
- Season ticket loans
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Higher Education
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Head of Technology Services employer: Ravensbourne University London
Contact Detail:
Ravensbourne University London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Services
✨Tip Number 1
Familiarise yourself with the latest trends in IT services, especially in higher education. Understanding how universities are leveraging technology for digital transformation will help you speak confidently about your vision and strategies during interviews.
✨Tip Number 2
Network with professionals in the field of IT leadership, particularly those who have experience in higher education. Attend relevant conferences or webinars to connect with potential colleagues and gain insights into the challenges and innovations in the sector.
✨Tip Number 3
Prepare to discuss your experience with managing multidisciplinary teams and driving innovation. Be ready to share specific examples of how you've successfully led projects that align technology with institutional goals, as this will demonstrate your strategic mindset.
✨Tip Number 4
Research Ravensbourne University’s current technology initiatives and challenges. Tailoring your conversation to their specific needs and demonstrating how your skills can address these will show your genuine interest in the role and the institution.
We think you need these skills to ace Head of Technology Services
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Technology Services at Ravensbourne University. Identify key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in IT leadership, service management, and technical expertise. Use specific examples that demonstrate your ability to manage teams and drive innovation in technology services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic mindset and commitment to inclusivity and sustainability. Address how you can enhance operational effectiveness and institutional resilience at Ravensbourne University.
Highlight Relevant Qualifications: Make sure to include any formal qualifications in technology and cyber security, as well as project management certifications. This will strengthen your application and show you meet the essential criteria.
How to prepare for a job interview at Ravensbourne University London
✨Showcase Your Leadership Experience
As a candidate for the Head of Technology Services, it's crucial to highlight your previous leadership roles. Share specific examples of how you've managed teams and driven innovation in IT services, particularly in complex environments like higher education.
✨Demonstrate Technical Expertise
Be prepared to discuss your deep technical knowledge in areas such as cloud services, cybersecurity, and infrastructure. Consider bringing along case studies or examples of projects where you successfully implemented these technologies.
✨Align with Institutional Goals
Research Ravensbourne University’s strategic objectives and think about how your vision for technology services can align with their goals. Be ready to discuss how you would enhance operational effectiveness and support institutional resilience.
✨Prepare for Financial Discussions
Since managing budgets is a key responsibility, brush up on your financial acumen. Be ready to discuss your experience with operational and capital budgets, and how you’ve delivered value and efficiency in past roles.
