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For Companies At a Glance
- Tasks: Support academic departments with admin tasks, contracts, and queries to enhance student experience.
- Company: Join Ravensbourne University London, a vibrant hub of creativity, business, and technology.
- Benefits: Enjoy hybrid working, generous leave, competitive pension, and employee assistance programmes.
- Why this job: Be part of a dynamic team that values collaboration and innovation in education.
- Qualifications: Experience in academic support, strong organisation skills, and excellent communication are essential.
- Other info: Flexible working patterns available; 28 hours per week over four or five days.
The predicted salary is between 27550 - 27550 £ per year.
Departmental Administration Officer (P2025039) – London
Our University
Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.
The Role
As a Department Administration Officer you will play a crucial role in providing effective administrative support to academic departments to enable the delivery of an excellent student experience. In this role you will support the course team with contracts, procurement, meetings, and responding to a diverse range of queries from course teams and professional services departments. You will work collaboratively with the academic, registry, finance and human resources teams to ensure alignment of processes across the departments.
The role is 0.8FTE, 28 hours per week and we would consider working patterns over four or five days.
The Candidate
Our ideal candidate will have experience in supporting academic departments with a diverse range of enquiries, providing professional customer support.
The role requires effective organisation, prioritisation and time management skills, excellent attention to detail, and the ability to build strong working relationships with both staff and students. The role holder will be a proactive problem solver who is able to adapt, manage conflicting priorities and has excellent communication skills.
We Offer
- Generous leave
- We operate a hybrid working model of on-site and working from home for most of our posts
- Talk to us about hybrid working
- Competitive Pension Scheme
- An Employee Assistance programme
- A cycle-to-work scheme
- Season ticket loans
Closing Date: 18 Aug 2025
Unit: Professional
Salary: From £27,550 per annum pro rata
Departmental Administration Officer (P2025039) - London employer: Ravensbourne University London
Contact Detail:
Ravensbourne University London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Departmental Administration Officer (P2025039) - London
✨Tip Number 1
Familiarise yourself with Ravensbourne University’s values and mission. Understanding the institution's focus on creativity, business, and technology will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Ravensbourne University. Engaging with them can provide you with insider knowledge about the departmental culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed conflicting priorities in previous roles. This will showcase your organisational skills and ability to adapt, which are crucial for the Department Administration Officer position.
✨Tip Number 4
Research common administrative tools and software used in academic settings. Being knowledgeable about these tools can give you an edge, as it shows your readiness to hit the ground running and support the course team effectively.
We think you need these skills to ace Departmental Administration Officer (P2025039) - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Departmental Administration Officer position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in administrative support, particularly within academic settings. Use specific examples to demonstrate your organisational skills and ability to manage diverse enquiries.
Showcase Communication Skills: Since the role requires excellent communication skills, make sure to illustrate your ability to build relationships with both staff and students. Mention any relevant experiences where you successfully resolved queries or collaborated with teams.
Proofread Your Application: Before submitting your application, carefully proofread your documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Ravensbourne University London
✨Showcase Your Organisational Skills
As a Department Administration Officer, you'll need to demonstrate your ability to organise and prioritise tasks effectively. Prepare examples from your past experiences where you successfully managed multiple responsibilities or projects simultaneously.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've handled diverse queries and built relationships with both staff and students. Use specific examples to illustrate your approach to clear and professional communication.
✨Demonstrate Problem-Solving Skills
The role requires a proactive problem solver. Think of instances where you've identified issues and implemented solutions. Be prepared to share these examples during the interview to showcase your adaptability and critical thinking.
✨Familiarise Yourself with the University’s Values
Understanding Ravensbourne University London's mission and values will help you align your answers with what they are looking for. Research the institution's focus on creativity, business, and technology, and be ready to discuss how you can contribute to their goals.
