Senior Account Manager, Culture Marketing

RAVEN is a talent-first brand-building agency operating across Fashion, Beauty, Arts, Entertainment and adjacent cultural spaces. We work with brands and collaborators who don’t just participate in culture, but help shape it.

Our work sits at the intersection of communications, talent, community and creative strategy. While we excel at traditional PR and talent marketing, our true differentiation lies in what sits beyond those disciplines: cultural intelligence, instinctive casting, meaningful community engagement, and ideas that travel naturally through real worlds - not just media plans.

RAVEN is part of the Miroma Group, a global collective of agencies operating across 35 markets, but our spirit is proudly independent, deeply plugged-in, and rooted in London’s creative landscape.

About the Role:

The Senior Account Manager(Culture Marketing) is an integral cultural voice at RAVEN, driving culture marketing across talent, creators, community, partnerships and live moments to deliver work that is distinctly RAVEN-coded and deeply rooted in contemporary culture.

You will be a cultural interpreter, understanding how brands earn credibility, how communities form, and how ideas move through subcultures and creative networks. This is a rare opportunity to step into a visible role at an agency where culture is not a buzzword - it’s the foundation of everything we do.

You’ll have the opportunity to shape work that matters - alongside a team that cares deeply about quality, relationships and creative integrity. The role is hands‑on and requires real attention-to-detail. You will lead major accounts and projects and act as a trusted partner to clients - while also being deeply embedded in the cultural fabric of the city (and beyond).

This role is for someone who brings conviction, taste, energy, a network of your own and a strong point of view.

Cultural & Strategic Leadership

• Contribute to the development of culture-first strategies that integrate talent, creators, community and partnerships into broader brand narratives.
• Operate from a people/audience-first perspective and know your audience instinctively.
• Translate cultural insight into clear, commercially intelligent plans - understanding how brands show up credibly within real cultural spaces.
• Act as a trusted guide to clients, steering them through complex cultural landscapes with clarity and confidence.
• Support the creation of strategy decks, proposals and written outputs, ensuring they are sharp and compelling.
• Bring a strong point of view to every brief. Knowing when to push, when to refine, and when to protect the integrity of an idea.

Talent, Creator & Community Ecosystems

• Support talent and creator strategy for your clients: from casting and partnerships to longer‑term relationship building.
• Champion community as a strategic pillar, not an add‑on - identifying meaningful ways brands can engage collectives and creative networks.
• Maintain a strong grasp of emerging and established cultural figures across fashion, music, sport, nightlife, art and digital culture.
• Build and nurture long‑term relationships with agents, managers, creatives, stylists, founders and cultural connectors.
• Guide teams on instinctive, thoughtful (sometimes surprising!) casting choices.

Relationship-Building & Cultural Presence

• Act as a visible, trusted presence for RAVEN within London’s creative and cultural communities.
• Forge relationships across all creative corners of the city - from grassroots scenes to established institutions.
• Represent RAVEN with warmth, confidence and authority.
• Lead day‑to‑day client relationships across multiple accounts, ensuring work is delivered to an exceptional standard.
• Balance creative ambition with commercial reality, managing budgets, timelines and expectations with rigour.
• Oversee reporting and evaluation, ensuring cultural impact is translated into meaningful results.
• Lead and mentor junior team members, helping set the standard for thinking, behaviour and delivery.
• Play an active role in shaping RAVEN’s culture marketing delivery as it evolves.

Agency & Growth Contribution

• Assist the new business process as appropriate, identifying leads and contributing to research.
• Act as a cultural sounding board internally - sharing insight, instinct and perspective across the agency.

About You:

• You have relevant experience across culture‑led, talent‑driven or community‑focused work. We are interested not only in purist Fashion & Beauty experience, but in all adjacent spaces.
• You possess natural cultural intuition.
• You are deeply connected to contemporary culture across fashion, beauty, music, art, nightlife, sport and digital spaces.
• You are a strategic thinker who can articulate ideas clearly, both verbally and in writing.
• You balance creative instinct with commercial intelligence and operational discipline.
• You thrive in fast‑paced environments and understand that senior roles require commitment, flexibility and ownership.
• You bring energy, curiosity and generosity to your work.