Account Manager (Communications)

About Us:

RAVEN is a talent-first brand-building agency operating across Fashion, Beauty, Arts, Entertainment and adjacent cultural spaces. We work with brands and collaborators who don't just participate in culture, but help shape it. Our work sits at the intersection of communications, talent, community and creative strategy. While we excel at traditional PR and talent marketing, our true differentiation lies in what sits beyond those disciplines: cultural intelligence, instinctive casting, meaningful community engagement, and ideas that travel naturally through real worlds - not just media plans. RAVEN is part of the Miroma Group, a global collective of agencies operating across 35 markets, but our spirit is proudly independent, deeply plugged-in, and rooted in London's creative landscape.

About the Role:

We're looking for a bright, enthusiastic and driven Account Manager to join our growing team and work across a varied selection of fashion and lifestyle clients - ranging from the industry's most talked-about upcoming designers to a number of the biggest sports brands, category-leading commercial brands, and luxury retailers in the world. We're looking for someone who demonstrably understands what our agency 'means', and is passionate about acting as a visible ambassador for RAVEN and for our clients. This is a role for someone who thrives on the intensity of our industry, who understands that great work often happens outside the 9-to-5. We're looking for someone hungry, knowledgeable and connected; someone tangibly excited to deliver incredible work.

RAVEN is pleased to offer a flexible working blend, the team comes together in our Central London office to collaborate as needed as well as giving individuals the time to work from home.

Principle duties:

• Embodying RAVEN's Culture Code in all internal and external interactions, fostering energetic and passionate connections with clients and the internal team.
• Managing the day-to-day execution of communication strategies for a dedicated roster of clients, including the seamless delivery of special projects.
• Working alongside the wider RAVEN team to maximise any, and all, opportunities to generate stand-out coverage and expertly service the editorial community.
• Providing supportive, daily management to junior team members, ensuring a nurturing environment and clear direction on project tasks.
• Assisting in the new business process by identifying potential leads and contributing to commercial research and presentations within the Communications pipeline.
• Developing and nurturing genuine industry relationships with traditional and unconventional contacts, ensuring RAVEN's network is consistently engaged to benefit client goals.
• Acting as a reliable, proactive partner to our community, ensuring impeccable care and attentive service for all brand partners.
• Playing a key delivery role in RAVEN's events and fashion week activities, focusing on high-level timeline management and suggesting innovative workflow improvements.

About You:

• Someone ready to master the art of the 'RAVEN relationship'—learning how to strike the perfect, convincing balance between professional business etiquette and a vibrant industry presence.
• Impressive written communication skills, from emails through to press releases and proposals - the way in which we write is our currency.
• Innate understanding of the media agenda, and the ability to utilise that understanding to drive results - in any form.
• A team player with a positive, flexible, can-do attitude and good sense of humour - we thrive on being a team who can collaborate and work together even at the busiest of times.
• Visible passion for forging relationships amongst your industry peer group, and for consistently bringing opportunities to the agency and to our clients.
• An existing network of industry peers - other PRs, writers, freelancers, creators, stylists...
• Constant contribution to idea generation: bringing your inevitable natural ability as a digital native to the table across daily agency discussions and ultimately, bringing new digitally-driven ideas to our clients.
• Immaculate attention to detail; proven experience in prioritising tasks and maintaining workloads.
• Good analytical skills; comfortable using Google Drive and all its features, ideally Canva, teams.. a side of Slack!
• Ability to work to deadlines in a fast-paced environment - as well as intuitive understanding of when and where to create space for pause, and creative thought.
• Passionate interest in culture - not only contemporary and luxury fashion, but also art, design, music, entertainment, and societal commentary.

We are looking for an individual with 3-4 years experience; a proven track record across traditional disciplines (editorial coverage, placement of collections on people and in main fashion shoots...) and experience with all things digital, activation and eventing. RAVEN welcomes and encourages candidates from diverse backgrounds.