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- Tasks: Help members understand their benefits and resolve queries with professionalism and care.
- Company: Join a growing team at Raven Ridge, known for its personalised approach and quality service.
- Benefits: Earn between $50k-$60k annually, with a supportive work environment and training opportunities.
- Why this job: Make a difference in people's lives by guiding them through their benefits journey.
- Qualifications: High school diploma required; customer service experience preferred, but we’ll train the right person.
- Other info: Dynamic workplace with opportunities for growth and development in the benefits field.
The predicted salary is between 40000 - 48000 £ per year.
Benefits Specialist needed immediately in Manchester, NH. This position is Monday-Friday 8-5 paying between $50-$60/k. DOE.
Position Summary: Interpret and explain benefits and eligibility rules to members. Effectively resolve member questions and concerns in a considerate, professional, and timely manner using a variety of communication channels (phone, email, web, etc.). Address members’ questions or concerns, such as researching claim-related information with third-party vendors. Provide administrative support as needed (for example, assist with member mailings or serve as periodic backup for other members of the member services or administrative team).
Qualifications: A high school diploma or equivalent is required. Associate or bachelor’s Degree preferred. 2 years of customer service experience in a service-based organization strongly preferred. Experience in the health insurance or employee benefit industry is preferred, but we will train the right candidate.
Compensation: $50,000.00 - $60,000.00 per year.
Benefits Specialist in Manchester employer: Raven Ridge
Contact Detail:
Raven Ridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits or insurance industry. You never know who might have a lead on that perfect Benefits Specialist role. Plus, personal referrals can really make you stand out!
✨Tip Number 2
Prepare for those interviews! Research common questions for Benefits Specialists and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your communication skills! Since this role involves interacting with members through various channels, be ready to demonstrate how you handle inquiries and resolve issues. Maybe even share a success story from your past customer service experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who are eager to learn and grow in the benefits field!
We think you need these skills to ace Benefits Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Benefits Specialist role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills: Since this role involves a lot of member interaction, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us you can effectively resolve questions and concerns.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through! A friendly tone can make your application stand out and show us you’d be a great fit for our team culture.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation about your future with us!
How to prepare for a job interview at Raven Ridge
✨Know Your Benefits Inside Out
As a Benefits Specialist, you'll need to interpret and explain benefits rules. Brush up on common benefits terminology and eligibility criteria before your interview. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
Since you'll be resolving member questions through various channels, practice articulating your thoughts clearly. Consider role-playing with a friend or family member to simulate potential scenarios you might encounter during the job. This will help you feel more at ease during the actual interview.
✨Showcase Your Customer Service Experience
Highlight your customer service experience, especially if you've worked in a service-based organisation. Prepare specific examples of how you've effectively resolved issues or handled difficult situations. This will demonstrate your ability to manage member concerns professionally.
✨Be Ready to Discuss Team Support
The role involves providing administrative support and backing up team members. Think of instances where you've collaborated with others or taken on additional responsibilities. Sharing these experiences will illustrate your teamwork skills and adaptability, which are crucial for this position.
