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- Tasks: Join our team as a Repairs Electrician, carrying out essential electrical repairs and maintenance.
- Company: Raven is a leader in carbon reduction, dedicated to building homes and changing lives.
- Benefits: Enjoy flexible working, competitive salaries, and extensive wellbeing support.
- Why this job: Be part of a community that values collaboration, curiosity, and making a positive impact.
- Qualifications: You need City & Guilds Level 3 or equivalent and a full, clean driving licence.
- Other info: We welcome diverse applicants and offer part-time and job-sharing options.
The predicted salary is between 30000 - 42000 £ per year.
Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not justwhatwe do, it’showwe do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.
Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.
WePut Customers Firstin everything we do.
We willAlways Be Curiousabout how we can do better.
We work together toMake It Happen.
Want to be part of our community? We’re currently recruiting for a Repairs Electrician to join our Electrical team.
What you’ll achieve in the role:
The overall purpose of this role is to aid and support our residents by carrying out repairs, planned maintenance works, and additional improvements to make them the best homes for our tenants.
Key responsibilities include:
Carry out a range of electrical works in occupied and empty properties up to current legislative standards.
Carry out inspections of occupied and empty properties to determine the extent of the repair, maintenance or installation required.
Carry out administrative work, using the handheld IT device to accurately record whilst on-site all processes from receiving jobs through to completion.
Participate in the Emergency call-out cover outside normal working hours, on a rota basis.
What you’ll bring to Raven:
For this role, we are looking for someone with the following:
City & Guilds Level 3 or equivalent.
Ability to build rapport with residents in order to resolve customer queries and issues.
Ability to use modern communication technology and IT.
Experience of working as a trade\’s operative in a strongly customer focused environment
A full, clean driving licence
Please review the job description for full criteria details.
You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.
DBS clearance will be required for this role.
Vacancy Close Date: 4th August 2025
What Raven will offer in return:
To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.
Our reward package includes:
Competitive salaries
Fantastic work/life balance with flexible working and generous leave entitlement
Strong focus on learning and development, with opportunities to grow your skills and career
Enhanced maternity, paternity, and adoption pay
Funded health cash plan
Extensive wellbeing support
Voucher-based recognition scheme
Retail discounts
Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
We will consider applications for part-time working and job sharing; please include this information in your application.
All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at recruitment@ravenht.org.uk or 0300 123 3399.
As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email recruitment@ravenht.org.uk, or phone us on 0300 123 3399.
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Repairs Electrician employer: Raven Housing Trust
Contact Detail:
Raven Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Electrician
✨Tip Number 1
Familiarise yourself with Raven's core values and culture statements. During any interviews or discussions, highlight how your personal values align with theirs, especially around customer focus and collaboration.
✨Tip Number 2
Prepare to discuss your experience in customer-focused environments. Be ready to share specific examples of how you've built rapport with residents or clients, as this is crucial for the Repairs Electrician role.
✨Tip Number 3
Brush up on your knowledge of current electrical standards and regulations. Being able to demonstrate your understanding of these during the interview will show that you're serious about compliance and quality work.
✨Tip Number 4
Since the role involves using modern communication technology, be prepared to discuss your proficiency with IT devices. You might want to mention any relevant tools or software you've used in previous roles to showcase your tech-savviness.
We think you need these skills to ace Repairs Electrician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Repairs Electrician position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Qualifications: Make sure to emphasise your City & Guilds Level 3 or equivalent qualifications in your CV and cover letter. Mention any specific electrical works you have experience with that align with the role's requirements.
Showcase Customer Focus: Since the role requires building rapport with residents, include examples in your application that demonstrate your ability to resolve customer queries and issues effectively. This could be from previous jobs or relevant experiences.
Tailor Your Application: Customise your CV and cover letter to reflect Raven's values, such as being open and accountable, working collaboratively, and caring about making things better. This shows that you align with their culture and are a good fit for the team.
How to prepare for a job interview at Raven Housing Trust
✨Understand the Company Culture
Before your interview, take some time to research Raven's values and culture statements. They emphasise putting customers first, being curious, and working collaboratively. Showing that you align with these principles can set you apart from other candidates.
✨Demonstrate Your Technical Skills
As a Repairs Electrician, you'll need to showcase your technical expertise. Be prepared to discuss your experience with electrical works, inspections, and maintenance. Highlight any relevant qualifications, like your City & Guilds Level 3, and provide examples of past projects.
✨Showcase Your Customer Service Skills
Raven is looking for someone who can build rapport with residents. Prepare examples of how you've successfully resolved customer queries in previous roles. Emphasising your ability to communicate effectively and empathetically will demonstrate your fit for the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, especially regarding emergency call-outs or difficult customer interactions. Practising your responses to these scenarios can help you feel more confident and articulate during the interview.
