Senior Estates Services Operative - Caretaker in Redhill

Full time – 36 hours per week

Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.

Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.

• WePut Customers Firstin everything we do.




• We willAlways Be Curiousabout how we can do better.




• We work together toMake It Happen.

Want to be part of our community? We’re currently recruiting for a Senior Estate Services Operative - Caretaking to join our Estates Services.

What you’ll achieve in the role:

The overall purpose of this role is to look after the communal areas of Raven properties, performing general tasks and maintaining a safe environment.

Key responsibilities include:

• Carrying out regular street inspections and inspecting all Raven communal land.




• Carrying out basic maintenance and addressing minor issues on the spot, whilst referring complex maintenance to the Repairs team.




• To install monitoring and recording equipment and cameras as directed, and lead on evidence fathering in antisocial behaviour cases.




• Maintaining a visible presence in the community whilst being available to address any concerns raised by residents or members of the public.

What you’ll bring to Raven:

For this role, we are looking for someone with the following:

• Experience and skills to work with challenging behaviour.




• The ability and knowledge to work in accordance with risk assessments, manufacturer’s instructions, Health & Safety, COSHH, and manual handling procedures.




• Experience of working in local communities, with the ability to communicate and collaborate with others, including colleagues, to deliver a high quality service.




• A full, clean UK driving licence.

Please review the job description and Raven Strengths Matrix for full role criteria details.

You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.

DBS clearance will be required for this role.

Vacancy Close Date: 9th November 2026

Interviews anticipated to take place: W/c 16th November 2026, however interviews may take place sooner.

What Raven will offer in return:

To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.

Our reward package includes:

• Competitive salaries




• Fantastic work/life balance with flexible working and generous leave entitlement




• Strong focus on learning and development, with opportunities to grow your skills and career




• Enhanced maternity, paternity, and adoption pay




• Funded health cash plan




• Extensive wellbeing support




• Voucher-based recognition scheme




• Retail discounts

Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at recruitment@ravenht.org.uk or 0300 123 3399.

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email: recruitment@ravenht.org.uk , or phone us on 0300 123 3399.

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