Disrepair and Surveying Manager in Redhill

Redhill - Hybrid working - expected office days 4 days per week. We are recruiting a Disrepair and Surveying Manager to join us and manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that Raven’s Statutory Compliance liabilities are met.

Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.

• We Put Customers First in everything we do.
• We will Always Be Curious about how we can do better.
• We work together to Make It Happen.

Key responsibilities:

• To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity.
• Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget.
• To support Raven’s complaints procedure for the team and investigate and resolve complaints.
• To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works.

Qualifications:

• CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent).
• Knowledge and experience of the Construction or Maintenance Industry.
• Relevant technical qualifications, or ability to progress via CPD.
• An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions.
• Ability to advise trade staff and contractors about technical repairs solutions.
• DBS clearance will be required for this role.

You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.

Benefits:

What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes:

• Fantastic work/life balance with flexible working and generous leave entitlement.
• Strong focus on learning and development, with opportunities to grow your skills and career.
• Enhanced maternity, paternity, and adoption pay.
• Funded health cash plan.
• Voucher-based recognition scheme.

To apply please visit our website via the apply button. Close Date: 6th February 2026. Raven are focused on creating a diverse and inclusive workplace. We encourage applications from all candidates, including minority ethnics, the LGBTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application.