At a Glance
- Tasks: Support employees and managers, coordinate HR processes, and manage payroll.
- Company: Join Raven Housing Trust, a leading social housing provider in Redhill.
- Benefits: Competitive salary, flexible working, generous leave, and extensive wellbeing support.
- Other info: Diverse and inclusive workplace with opportunities for part-time and job sharing.
- Why this job: Make a real difference in people's lives while growing your HR skills.
- Qualifications: CIPD Level 3 or equivalent experience in HR processes and analytics.
The predicted salary is between 32400 - 39600 £ per year.
- HR Services Advisor
- £36,000 pro-rata part time - 32 hours per week
- Redhill
We're currently recruiting for a HR Services Advisor to join our People Team.
What you'll achieve in the role
The overall purpose of this role is to deliver an engaging employee experience by providing high-quality support to employees and managers whilst coordinating operational processes across our employee journey.
We offer hybrid working, with an expectation of around 2-3 days per week in the office.
Flexibility is required to attend in person meetings and deliver new starter inductions when needed.
If you're ready to make a difference, then join us at Raven Housing Trust.
We're a leading social housing provider based in Redhill, Surrey with over 6,000 homes and are committed to investing in our homes and communities
Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.
- We Put Customers First in everything we do.
- We will Always Be Curious about how we can do better.
- We work together to Make It Happen.
Key responsibilities include
- To provide high quality first-line support to employees and managers across the employee journey, ensuring timely resolution of policy, procedure, and system-related queries.
- To coordinate our employee lifecycle processes, including recruitment and on-boarding, contractual changes, learning & development, and leavers, within required timelines.
- To manage payroll and benefits administration.
- To manage our HR systems and records, ensuring compliance with GDPR retention schedule, audit readiness, and data integrity.
- What you'll bring to Raven
- CIPD Level 3 or equivalent experience.
- Experience of administering operational HR processes and procedures.
- Experience of HR analytics and reporting (e. g. sickness absence and voluntary turnover) including use of Excel and producing reports from an HR database
- Sound knowledge of HRIS systems, payroll management, and benefits administration.
- Excellent interpersonal skills across different levels of the organisation, polite and assertive.
- Strong written, verbal, and numerical communication skills.
- An eye for detail and spotting where we can make improvements to our procedures.
Please review the job description and Ravens Strengths Matrix on our website for full criteria details.
DBS clearance will be required for this role.
Vacancy Close Date: 4th October 2026
The interview process includes a competency based interview and psychometric assessment.
What Raven will offer in return
To create a great experience for our customers, we need to create a great experience for one another.
What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.
Our reward package includes
- Competitive salaries
- Fantastic work/life balance with flexible working and generous leave entitlement
- Strong focus on learning and development, with opportunities to grow your skills and career
- Enhanced maternity, paternity, and adoption pay
- Funded health cash plan
- Extensive wellbeing support
- Voucher-based recognition scheme
- Retail discounts
Raven is focused on creating a diverse and inclusive workplace.
We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
We will consider applications for part-time working and job sharing; please include this information in your application.
All data collected is anonymous and has zero bearing on your application.
As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants.
HR Services Advisor employer: Raven Housing Trust
Raven is an exceptional employer, dedicated to making a meaningful impact in the housing sector while fostering a supportive and collaborative work environment. With a strong emphasis on employee growth, competitive salaries, and a focus on work-life balance, Raven empowers its team members to thrive both personally and professionally. The opportunity to engage with senior leaders and contribute to transformative projects further enhances the rewarding experience of working at Raven.
StudySmarter Expert Advice🤫
We think this is how you could land HR Services Advisor
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Raven Housing Trust.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Raven Housing Trust looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace HR Services Advisor
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Raven Housing Trust, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Raven Housing Trust.
How to prepare for a job interview at Raven Housing Trust
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Raven Housing Trust. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Raven Housing Trust. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
