At a Glance
- Tasks: Engage with clients, showcase Ravelin's tech, and support smooth onboarding.
- Company: Join Ravelin, a fun and friendly fraud detection company.
- Benefits: Flexible hours, health insurance, wellness budget, and generous holiday.
- Other info: Enjoy team lunches, board game nights, and opportunities to give back.
- Why this job: Make online transactions safer while working with cutting-edge technology.
- Qualifications: Experience in pre-sales roles and strong technical knowledge required.
The predicted salary is between 60000 - 80000 £ per year.
Who are we? Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.
And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around.
If this sounds like your cup of tea, we would love to hear from you!
The Role
Ravelin is looking for a Technical Pre-Sales Manager with proven experience and a passion for selling technology solutions to senior executives. You will be responsible for working closely with the sellers to mitigate technical red flags and bottlenecks as the prospect moves through the sales funnel, as well as supporting a smooth onboarding transition to a live paying client.
Key Responsibilities
- Act as a knowledgeable and trusted advisor to prospective clients on the technical capabilities of Ravelin to identify appropriate implementation and deployment options.
- Run discovery sessions and tailored demonstrations to gather technical requirements.
- Support and manage Proof of Concepts where necessary.
- Liaise with delivery teams to ensure accurate understanding of the prospect client’s platform.
- Provide technical consultation during the sales process, and support the curation of Ravelin implementation plans.
- Understand in-depth the prospect’s existing internal fraud prevention, Account Take Over and similar systems.
- Develop relationships within the prospective client’s organisation.
Internal
- Be a subject matter expert on Ravelin’s solutions and use cases.
- Collaborate across internal functions, especially Product and Integration.
- Work directly with internal teams to deliver technical specifications of prospect client’s bespoke requirements.
- Maintain and improve our knowledge base and RFP answers.
- Act and encourage sharing and excellence as one of a pool of resource, globally.
Skills, Knowledge and Expertise
- Experience in working in a similar pre-sales technical/engineering/consulting role.
- Experience in card payments and authentication.
- Technical awareness of EMVco standards, including flows, data requirements and protocol versions.
- Demonstrate a strong balance of both commercial and technical acumen in supporting the delivery of revenue to the business.
- Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage.
- Strong ability to engage and manage expectations with different internal and external stakeholders.
- Strong academic background, preferably Technology or scientific degree.
- A thirst to learn.
- Initiate improvements in knowledge and sharing of work for the good of all.
- Ability to creatively explain and present complex concepts in an easy to understand manner.
- An ability to understand the business value of the Ravelin proposition and express that in meaningful terms to exec levels in the target client.
- Knowledge of fraud prevention would be a nice to have.
Benefits
- Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
- Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
- £1000 Heka Budget per year — Prioritise your health and well-being with funds for fitness, mental health, and more.
- Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
- 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
- Mental Health Support via Spill — Access professional mental health services when you need them.
- Aviva Pension Scheme — Plan for the future with our pension program.
- Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
- Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
- Cycle-to-Work Scheme — Save on commuting costs while staying active.
- BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
- Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.
*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.*
Pre Sales Manager in London employer: Ravelin Technology
At Ravelin, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to work/life balance, flexible working hours, and a remote-first environment ensures that our employees can thrive both personally and professionally. With generous benefits like comprehensive health insurance, a wellness budget, and opportunities for growth within a collaborative team, joining us means becoming part of a mission-driven company dedicated to making online transactions safer while having fun along the way.
StudySmarter Expert Advice🤫
We think this is how you could land Pre Sales Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences at Ravelin. This can give you insider info and help you stand out during interviews.
✨Tip Number 2
Prepare for those technical questions! Brush up on your knowledge of EMVco standards and cloud computing. Being able to discuss these topics confidently will show you're the right fit for the Technical Pre-Sales Manager role.
✨Tip Number 3
Show off your personality! Ravelin values a strong culture, so don’t be afraid to let your character shine through in interviews. Share your passion for tech and how you can contribute to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ravelin team and making a difference in fraud prevention.
We think you need these skills to ace Pre Sales Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for technology and fraud prevention shine through. We love candidates who are genuinely excited about what we do at Ravelin!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in pre-sales and technical roles. Show us how your skills align with the responsibilities of the Technical Pre-Sales Manager position.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your past experiences and how they relate to the role. We appreciate clarity and directness!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ravelin Technology
✨Know Your Tech Inside Out
As a Pre-Sales Manager, you'll need to be a whiz at Ravelin's technical capabilities. Brush up on the specifics of fraud prevention technologies, EMVco standards, and cloud computing platforms like Azure and AWS. Being able to explain these concepts clearly will show your expertise and help you connect with the interviewers.
✨Showcase Your Sales Savvy
Prepare to discuss your previous experiences in selling technology solutions. Think of specific examples where you've successfully navigated technical red flags or helped clients understand complex systems. This will demonstrate your commercial acumen and ability to engage with senior executives.
✨Engage with Empathy
Ravelin values empathy, so make sure to express your understanding of client needs during the interview. Share how you've built relationships with clients in the past and how you can act as a trusted advisor. This will resonate well with their company culture and values.
✨Ask Insightful Questions
Prepare thoughtful questions about Ravelin's products, team dynamics, and future goals. This not only shows your genuine interest in the role but also gives you a chance to assess if the company aligns with your own values and career aspirations. Plus, it keeps the conversation engaging!
