At a Glance
- Tasks: Drive customer growth through partnerships and manage relationships with channel partners.
- Company: Join Ravelin, a fun and innovative fraud detection company.
- Benefits: Flexible hours, health insurance, wellness budget, and generous holiday time.
- Other info: Enjoy team lunches, board game nights, and opportunities to give back.
- Why this job: Make online transactions safer while working with a friendly and ambitious team.
- Qualifications: Experience in channel sales, strong communication skills, and a problem-solving mindset.
The predicted salary is between 60000 - 80000 £ per year.
Who are we? Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers. And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of resourcefulness, ambition, thoughtfulness and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews. If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.
The Role
Ravelin is looking for a high-performing individual to help us accelerate our customer acquisition and revenue growth targets via our channel partners. You will be responsible for spearheading our efforts within the region to maximise revenue and growth via our partners.
Key Responsibilities
- Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators.
- Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners.
- Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners.
- Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services.
- Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs).
- Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target.
- Promotional Activities: Plan and lead regional initiatives within NORAM + LATAM, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences.
- Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered.
Skills, Knowledge and Expertise
- Proven experience in channel sales or partner management.
- Ability to demonstrate success through winning deals and a structured approach to pipeline growth.
- Understanding of the complexities and ability to navigate a solution-focused sell to large organisations.
- Ability to demonstrate a complex solution through a guided sales demo, with a focus on prospect engagement.
- Strong communication and interpersonal skills.
- Excellent relationship-building and management skills.
- Ability to develop and execute channel strategies.
- Strong analytical and problem-solving skills.
- Proficiency in using Salesforce.
- Ability to work independently and as part of a team.
- Strong organisational and time-management skills.
- Ability to adapt to changing market conditions and customer needs.
- Spanish language skills are a nice to have.
- Understanding of Payment Fraud (preferred but not required).
Benefits
- Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
- Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
- £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
- Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
- 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
- Mental Health Support via Spill — Access professional mental health services when you need them.
- Aviva Pension Scheme — Plan for the future with our pension program.
- Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
- Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
- Cycle-to-Work Scheme — Save on commuting costs while staying active.
- BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
- Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.
Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.
Channel Success Manager NORAM + LATAM in London employer: Ravelin Technology
At Ravelin, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to work/life balance, flexible working hours, and a remote-first environment ensures that our employees can thrive both personally and professionally. With generous benefits like comprehensive health insurance, a wellness budget, and opportunities for growth within a collaborative team, joining us means becoming part of a mission-driven company dedicated to making online transactions safer while having fun along the way.
StudySmarter Expert Advice🤫
We think this is how you could land Channel Success Manager NORAM + LATAM in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Channel Success Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to demonstrate your knowledge about channel sales and partner management. Use real examples from your past experiences to highlight how you can add value to Ravelin.
✨Tip Number 3
Research is key! Dive deep into Ravelin’s products and understand their market position. This will not only help you in interviews but also show your genuine interest in the company and its mission to combat fraud.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to making online transactions safer.
We think you need these skills to ace Channel Success Manager NORAM + LATAM in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love a friendly and approachable tone, so don’t be afraid to be yourself. Remember, we’re looking for someone who fits into our fun culture!
Tailor Your Application:Make sure to tailor your application to the role of Channel Success Manager. Highlight your experience in channel sales or partner management, and how you can help us achieve our customer acquisition goals. Specific examples will make you stand out!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’re a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ravelin!
How to prepare for a job interview at Ravelin Technology
✨Know Your Stuff
Before the interview, dive deep into Ravelin's mission and values. Understand their approach to fraud detection and how they leverage machine learning. This will not only show your genuine interest but also help you align your answers with their culture of resourcefulness and integrity.
✨Showcase Your Relationship Skills
As a Channel Success Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed partner relationships or led sales calls. Highlight your communication skills and how you've navigated complex sales processes.
✨Be Ready for Strategy Talk
Expect questions about channel strategy development. Think about how you would identify and engage new opportunities within channel partners. Be prepared to discuss your structured approach to pipeline growth and how you would execute on commercialisation and pricing.
✨Demonstrate Adaptability
Ravelin values adaptability in changing market conditions. Share instances where you've had to pivot your strategy or approach based on customer needs or market shifts. This will illustrate your problem-solving skills and ability to thrive in a dynamic environment.
