Integration Engineer - 12 month FTC

Who are we? Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers. We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around.

The Role: This opportunity is for 12 months maternity cover, where we are looking for an Integration Engineer who has the experience to quickly pick up the core aspects of this role, and can actively start contributing soon after their onboarding. Within our Integrations team, you will be working alongside a Project Manager on individual client integrations, understanding how to guide clients to ensure they get the best possible performance from Ravelin. You will also be working closely with our internal data engineering, machine learning and fraud analysis teams, being a bridge between them and our clients.

Responsibilities:

• Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
• Proactively carry out regular data quality checks and data wrangling throughout the integration process.
• Stay ahead in client communications to manage expectations.
• Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
• Be a problem solver - getting a client integration across the line often requires getting two very different systems to work with each other.
• Document the working methods and specific integration details for each client in order to share knowledge internally.
• Build a deep understanding of Ravelin's products and systems.

Requirements:

• Solid data analysis skills, especially familiarity with BigQuery/SQL.
• Being able to confidently interact with RESTful APIs, and experienced in explaining best practice usage to clients.
• Ability to build strong relationships with our clients, and within different parts of Ravelin, to break down difficult concepts into easy language.
• Detail-oriented and tenacious to ensure the accuracy of the data that clients share with us.
• Self-motivated with high dependability.
• General understanding of web and server technologies, including HTTP and JSON.
• Strong documentation skills.
• Experience with SDKs.

Nice to haves:

• Familiarity with the command line and scripting (Bash, Python).
• Knowledge of the fraud or payments industry, along with a general understanding of web payment flows and the parties involved.

Benefits:

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.

Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.