Channel Success Manager EMEA + APAC
Channel Success Manager EMEA + APAC

Channel Success Manager EMEA + APAC

City of London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive customer growth through partnerships and manage relationships with channel partners.
  • Company: Join Ravelin, a fun and innovative fraud detection company.
  • Benefits: Flexible hours, health insurance, wellness budget, and generous holiday leave.
  • Why this job: Make a real impact in online safety while working with cutting-edge technology.
  • Qualifications: Experience in channel sales and strong relationship-building skills required.
  • Other info: Enjoy team lunches, board game nights, and opportunities to give back.

The predicted salary is between 36000 - 60000 Β£ per year.

Who are we?

Hi! We are Ravelin! We\’re a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of resourcefulness, ambition, thoughtfulness and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around – check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world\\\’s biggest online businesses.

The Role

Ravelin is looking for a high-performing individual to help us accelerate our customer acquisition and revenue growth targets via our channel partners. You will be responsible for spearheading our efforts within the region to maximise revenue and growth via our partners.

Responsibilities

  • Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators.
  • Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners
  • Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners.
  • Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company\\\’s products or services.
  • Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs).
  • Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target
  • Promotional Activities: Plan and lead regional initiatives within EMEA, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences.
  • Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered.

Requirements

  • Proven experience in channel sales or partner management.
  • Ability to demonstrate success through winning deals and a structured approach to pipeline growth
  • Understanding of the complexities and ability to navigate a solution-focused sell to large organisations
  • Ability to demonstrate a complex solution through a guided sales demo, with a focus on prospect engagement
  • Strong communication and interpersonal skills.
  • Excellent relationship-building and management skills.
  • Ability to develop and execute channel strategies.
  • Strong analytical and problem-solving skills.
  • Proficiency in using Salesforce.
  • Ability to work independently and as part of a team.
  • Strong organisational and time-management skills.
  • Ability to adapt to changing market conditions and customer needs.
  • Understanding of Payment Fraud (preferred but not required)

Benefits

  • Flexible Working Hours & Remote-First Environmentβ€” Work when and where you’re most productive, with flexibility and support.
  • Comprehensive BUPA Health Insuranceβ€” Stay covered with top-tier medical care for your peace of mind.
  • Β£1,000 Annual Wellness and Learning Budgetβ€” Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more.
  • Monthly Wellbeing and Learning Dayβ€” Take every last Friday of the month off to recharge or learn something new, up to you.
  • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Dayβ€” Enjoy generous time off to rest, travel, or celebrate what matters to you.
  • Mental Health Support via Spillβ€” Access professional mental health services when you need them.
  • Aviva Pension Schemeβ€” Plan for the future with our pension program.
  • Ravelin Gives Backβ€” Join monthly charitable donations and volunteer opportunities to make a positive impact.
  • Fortnightly Randomised Team Lunchesβ€” Connect with teammates from across the company over in person or remote lunches every other week on us!
  • Cycle-to-Work Schemeβ€” Save on commuting costs while staying active.
  • BorrowMyDoggy Accessβ€” Love dogs? Spend time with a furry friend through this unique perk.
  • Weekly Board Game Nights & Social Budgetβ€” Unwind with weekly board games or plan your own socials, supported by a company budget.

Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.

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Channel Success Manager EMEA + APAC employer: Ravelin Technology Ltd

At Ravelin, we pride ourselves on being an exceptional employer that champions a vibrant work culture and prioritises employee well-being. With flexible working hours, a remote-first environment, and a generous wellness budget, we empower our team to thrive both personally and professionally. Our commitment to growth is evident through our comprehensive training resources and unique initiatives like monthly wellbeing days and team-building activities, making Ravelin a fantastic place to build a rewarding career in the heart of EMEA and APAC.
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Contact Detail:

Ravelin Technology Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Channel Success Manager EMEA + APAC

✨Tip Number 1

Get to know Ravelin inside out! Familiarise yourself with their products and values. This way, when you get that interview, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral!

✨Tip Number 3

Prepare for those tricky questions! Think about how your experience aligns with the role of Channel Success Manager. Practice your answers so you can confidently showcase your skills during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Ravelin team!

We think you need these skills to ace Channel Success Manager EMEA + APAC

Channel Sales
Partner Management
Sales Strategy Development
Pipeline Growth Management
Communication Skills
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Salesforce Proficiency
Organisational Skills
Time Management
Adaptability
Understanding of Payment Fraud

Some tips for your application 🫑

Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and why you’re excited about joining Ravelin.

Tailor Your Application: Make sure to tailor your application to the Channel Success Manager role. Highlight your experience in channel sales or partner management and how it aligns with our goals at Ravelin. We want to see how you can contribute to our success!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Ravelin and what we stand for.

How to prepare for a job interview at Ravelin Technology Ltd

✨Know Your Stuff

Before the interview, dive deep into Ravelin's mission and values. Understand their approach to fraud detection and how they leverage machine learning. This will not only show your genuine interest but also help you align your answers with their culture of resourcefulness and integrity.

✨Showcase Your Relationship Skills

As a Channel Success Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed partner relationships or led sales initiatives. Highlight your communication skills and how you’ve navigated complex sales processes.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving abilities and strategic thinking. Think about how you would approach channel strategy development or handle a challenging partner situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about Ravelin's future plans in the EMEA and APAC regions or how they measure success in partner relationships. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Channel Success Manager EMEA + APAC
Ravelin Technology Ltd
Location: City of London
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