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For Companies At a Glance
- Tasks: Provide top-notch IT support and solve technical issues across various locations.
- Company: Leading IT services provider in the UK with a focus on excellence.
- Benefits: Competitive salary, car allowance, and comprehensive benefits package.
- Why this job: Join a dynamic team and enhance your skills while making a real difference.
- Qualifications: Experience in IT support, strong problem-solving skills, and a valid UK driving licence.
- Other info: Great career advancement opportunities in a supportive environment.
The predicted salary is between 35000 - 40000 £ per year.
A leading IT services provider in the UK seeks an experienced IT Support Engineer to deliver technical support across multiple locations. This full-time role involves diagnosing issues, maintaining systems, and ensuring excellent service to internal clients.
Candidates should possess:
- Strong problem-solving skills
- Knowledge of Windows and Mac OS
- A valid UK driving licence
Ravago offers a competitive salary between £35,000 and £40,000, along with comprehensive benefits and career advancement opportunities.
Field IT Support Engineer - UK Travel, Car Allowance in Manchester employer: Ravago
Contact Detail:
Ravago Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Support Engineer - UK Travel, Car Allowance in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills, especially around diagnosing issues and maintaining systems. We recommend practising common interview questions related to Windows and Mac OS to show off your expertise.
✨Tip Number 3
Show your passion for customer service! As an IT Support Engineer, you'll be dealing with internal clients, so make sure to highlight your problem-solving skills and how you've gone above and beyond to help users in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field IT Support Engineer - UK Travel, Car Allowance in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Mac OS, as well as any relevant IT support roles. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and provide excellent service to clients.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you're a great fit for the Field IT Support Engineer role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Ravago
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Mac OS. Be ready to discuss specific troubleshooting scenarios you've encountered in the past. This will show that you not only understand the systems but can also think on your feet.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Demonstrate Excellent Customer Service
Since you'll be providing support to internal clients, highlight your experience in delivering top-notch customer service. Share stories where you went above and beyond to help a user, as this will resonate well with the company's focus on excellent service.
✨Be Ready for Travel Questions
As this role involves UK travel, be prepared to discuss your flexibility and willingness to travel. Mention any previous experiences where you had to manage your time effectively while on the road, as this will show you're ready for the demands of the job.
