At a Glance
- Tasks: Support our caring team and ensure smooth daily operations in home care services.
- Company: Rather Home Care Ltd, dedicated to compassionate non-medical home care.
- Benefits: Competitive salary, travel cost contribution, 28 days holiday, and ongoing training.
- Other info: Join a friendly team and enjoy career development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong organisational skills and a passion for helping others; no prior experience needed.
The predicted salary is between 30000 - 42000 £ per year.
Rather Home Care Ltd specializes in providing non-medical home care services to older adults, younger adults, and children in the comfort of their own homes. Our mission is to prioritize the well-being, independence, and dignity of individuals requiring personalized care. We are dedicated to delivering compassionate and reliable services tailored to meet the unique needs of each client. Located in Camden Greater London, we are a trusted partner for families seeking professional and empathetic caregiving solutions.
We are looking for a friendly, organised, and motivated Administrative Coordinator to join our team on a full time basis on site and help keep our domiciliary care daily operation services running smoothly. You will play a key role in supporting our carers, reassuring our service users, and contributing to the team effort to make sure everything behind the scenes works as it should.
If you enjoy helping others and want to be part of a team that genuinely cares, we’d love to hear from you.
What You will Be Doing
- Welcoming new service users with introductory calls, explaining who we are and how we support them.
- The type of care they will receive (Reablement, ongoing homecare, TH&S, NHS).
- What to expect from their carers and how to contact us.
- Setting up care tasks on our systems, especially medication tasks, working closely with carers and the Medication Champion.
- Answering calls from service users and carers, offering clear and supportive guidance.
- Acting as a PASS System Champion, helping the team use systems accurately and confidently.
- Running reports on spot checks and reviews.
- Monitoring internal messaging systems for reporting and follow up.
- Reporting and following up on repairs-related issues.
- Supporting carers during No Entry situations, following SOPs and keeping managers informed.
- Completing the daily tasks duty tasks and providing cover for colleagues when required.
- Taking part in out-of-hours phone support when needed.
Requirements:
- Excellent organisational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to prioritise and multitask effectively.
- Attention to detail and ability to maintain accurate records.
- Ability to work flexibly and adapt to changing demands.
- Problem solving skills.
- Previous experience in the sector is not required; Full training will be given.
- Transferable strong customer service skills experience and people skills is a bonus.
What We Offer
- Competitive salary.
- Contribution towards travel costs.
- 28 days paid holiday.
- Double pay for worked bank holidays.
- Blue Light Card with access to over 15,000 discounts.
- Ongoing training and career development.
- A supportive, friendly team environment.
- The chance to make a real difference in people’s lives every day.
Eligibility
Candidates must have the legal right to work in the UK at the time of application, as visa sponsorship is not available. This includes UK citizens, those with settled or pre-settled status, and individuals with valid visas that permit employment without sponsorship.
Please send your CV to abdulahi.ali@ratherhomecare.co.uk
Administrative Coordinator employer: Rather Home Care Ltd
Rather Home Care Ltd is an exceptional employer located in Camden, Greater London, dedicated to providing compassionate non-medical home care services. With a strong focus on employee growth and a supportive team environment, we offer competitive salaries, contributions towards travel costs, and ongoing training opportunities, ensuring that our staff can thrive while making a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rather Home Care Ltd. Understand their mission and values, and think about how your skills as an Administrative Coordinator can help them achieve their goals. This will show that you’re genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with service users and carers, it’s crucial to demonstrate your strong interpersonal skills. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to share examples of how you’ve successfully managed multiple tasks or projects in the past. Highlighting your ability to prioritise and multitask effectively will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for a smoother process!
We think you need these skills to ace Administrative Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Administrative Coordinator role. Highlight your organisational skills and any customer service experience, as these are key for us at Rather Home Care.
Craft a Personal Cover Letter:Don’t just send a generic cover letter! Use this opportunity to show us your personality and explain why you’re passionate about helping others. Share any relevant experiences that demonstrate your commitment to care.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us see your strengths quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Rather Home Care Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Rather Home Care Ltd. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Organisational Skills
As an Administrative Coordinator, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and maintain attention to detail, as these are crucial for the role.
✨Demonstrate Your Communication Skills
Effective communication is vital in this position. During the interview, practice clear and concise responses. You might be asked about how you would handle calls from service users or carers, so think of scenarios where you provided excellent customer service or resolved conflicts.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of situations where you had to follow standard operating procedures or support a team during challenging times. Sharing specific examples will help illustrate your capability to handle the demands of the role.
