Financial Planning Lead in London

At Rathbones, our purpose is to help more people invest their money well, so they can live well. We are one of the UK’s leading providers of wealth management, investment management, financial planning and asset management services. We work with individuals and families, charities, trustees, financial advisers and other professional partners to help them make confident decisions about money and investments. Our advisers take the time to understand each client’s goals, values and circumstances. Together, we create a personalised approach designed to manage, preserve and grow their wealth over the long term.

Our services include discretionary investment management, financial planning, fund and asset management, tax planning, trust and company management, and specialist responsible investment services through Rathbone Greenbank Investments. We also work with financial advisers to help them deliver positive outcomes for their clients. With roots dating back to 1742, Rathbones has been trusted for generations. Today, we manage 120.7 billion of client assets, supported by more than 700 investment professionals across 21 offices in the UK and Channel Islands.

The Team Lead is a combined client facing, leadership position. They will lead a team of Financial Planners, Paraplanners and Client Service Executives / Wealth Assistants and be accountable for financial planning activity, ensuring excellent client service and client outcomes, as well as driving a growth agenda and mindset across the team. The Team Lead will work closely with the Leadership team to build a culture of collaboration and deliver the strategic vision for RFP.

Outcomes for the role:

• Generates good client outcomes by delivering excellent customer service, managing client relationships (individual and shared), meeting Advice Oversight standards and leading by example.
• Drives a growth mindset in the team that becomes embedded into ways of working.
• Ensures an appropriate team structure is in place and works with the RFP Divisional Lead London/Area Lead in Regions to assess the capabilities of individuals within the team, addresses skills gaps and considers best practice to ensure the team is optimised for long term success and delivery against strategic objectives.
• Direct line management and supervision of the Financial Planners in the team, as well as clear line management, objective setting and development opportunities across the wider team, so that a strong focus is maintained on career development to maximise colleagues’ potential.
• Pro-active and valued member of the Leadership team, working alongside their peers to share best practice and with a strong focus on growth through new client acquisition and engagement with existing clients.
• Works with Leadership team to achieve the implementation of key firm wide projects, including but not limited to becoming a true Wealth Management business.
• Collaborates with Advice Oversight and the Head of Paraplanning and Support to drive continual improvements in operational efficiency and working practices that enhance the client experience and outcomes.
• Creates a strong risk management culture and ensures team adherence to the risk management policy and procedures through accountability for team processes and ensuring risk is discussed so people share concerns and issues freely.
• Acts as a champion for change, encouraging and supporting best practice.
• Proactively identifies how to improve colleague engagement.
• Supports a culture of diversity equity and inclusion in the team and the overall business.

Measures of success:

• Achieves business goals through activities that are clearly linked to business strategy and teams are clear on how they contribute and what to prioritise.
• Meeting or exceeding stated growth, budget and profitability targets.
• Creates a high performing and inclusive culture where individuals are supported and motivated, focused on improving performance and working to common goals/shared values. Evidenced by 360 feedback and positive employee listening feedback.
• To lead by example in relation to DEI, ensuring there is an inclusive working environment for all.
• Management dashboards green or moving to green.
• Compliant processes and systems for overseeing regulated activities in place across all teams.
• Evidence of collaboration and increased penetration into the RIM book.

Skills and knowledge:

• Broad financial planning knowledge with an in-depth understanding of complex financial planning needs to help to support the team as well as to drive the integration of advice within the wider business.
• Excellent communicator and strong people leader, able to demonstrate leadership competencies aligned to Rathbones’ values.
• Up to date with developments in the industry, including new products, legislation and regulation.
• Strong understanding of investment management and the importance of delivering advice with investment management to clients in a seamless way during their wealth journey.
• Passionate about developing others.
• Understanding of client processes in compliance with our systems and procedures.

Professional experience and qualifications (where necessary):

• Experience of leading and managing financial services teams.
• Extensive experience working within the financial services industry.
• Extensive technical knowledge to support the team initiatives.
• Competent Adviser Status.
• Chartered Financial Planner / Chartered Wealth Manager or equivalent level 7 professional qualification.

Our offer to you:

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance - 8 x salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause and Armed Forces.

Life at Rathbones:

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Disability Confident Employer (level 2) under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. If you require adjustments to apply for a role at Rathbones, please contact us to let us know what adjustments you may need.

Mission:

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of. Our values shape how we work:

• We aim high
• We get it done
• We show we care
• We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.