Rathbones in London is seeking an experienced operational leader to drive the effectiveness of support staff across desks. You will liaison between Front Office and Operations, ensuring consistent application of group-wide processes and driving improvements.
You’ll line manage, recruit, and develop teams, manage KPIs, and own client lifecycle processes in collaboration with Operations Managers, while maintaining hands-on involvement in desk operations.
#J-18808-LjbffrClient Service & Operations Lead employer: Rathbones
Rathbones is an excellent employer that fosters a collaborative and innovative work culture, particularly within our hybrid Business Delivery Change team. We offer a comprehensive remuneration package, including a pension, medical insurance, and discretionary bonuses, alongside ample opportunities for professional growth and development in the dynamic field of investment management.
