Client Lifecycle Lead - Relationship & Operations

Client Lifecycle Lead - Relationship & Operations

Full-Time 37800 - 46200 Β£ / year (est.) No working from home possible
Rathbones

At a Glance

  • Tasks: Manage client relationships and ensure top-notch service throughout the Client Lifecycle.
  • Company: Rathbones, a leading investment management firm in Edinburgh.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on excellence and collaboration.
  • Why this job: Be the key contact for clients and make a real difference in their experience.
  • Qualifications: Strong communication skills and experience in client service or administration.

The predicted salary is between 37800 - 46200 Β£ per year.

Rathbones in Edinburgh is seeking a client-facing professional to manage service and relationship management within the Client Lifecycle.

You will lead the central model while delivering excellent client service to the investment management team.

Responsibilities include onboarding, account administration, and acting as the go-to for client administration inquiries, with engagement across teams to share best practices.

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Client Lifecycle Lead - Relationship & Operations employer: Rathbones

Rathbones is an excellent employer that fosters a collaborative and innovative work culture, particularly within our hybrid Business Delivery Change team. We offer a comprehensive remuneration package, including a pension, medical insurance, and discretionary bonuses, alongside ample opportunities for professional growth and development in the dynamic field of investment management.

Rathbones

Contact Details:

Rathbones Recruitment Team

We think you need these skills to ace Client Lifecycle Lead - Relationship & Operations

Client Relationship Management
Onboarding
Account Administration
Client Service Excellence
Cross-Team Collaboration
Best Practices Sharing
Communication Skills