UX Creative Copywriter

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns; it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with £113.6bn in assets under management (as of March 2026) and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel and we're growing.

We're looking for a talented UX / Creative Copywriter to join our Brand & Digital team on a 9-month contract in London. This is a broad and varied role for someone who combines excellent copywriting skills with a strong understanding of user experience and content design. You'll help transform complex information into clear, engaging and easy-to-navigate communications, ensuring clients can effortlessly understand and interact with our products, services and brand.

Working across digital journeys, brochures, presentations, client communications and marketing collateral, you'll know how to structure content for maximum impact, being creative while ensuring that content aligns with consumer understanding and financial promotion regulations. You'll work closely with designers, marketers and business stakeholders to create content that is intuitive, visually engaging and aligned to our brand voice.

What you'll be responsible for:

• Partner with colleagues across Brand, Digital, Client Office and the wider business to create compelling content and experiences that drive engagement and conversion.
• Bring customer journeys to life by understanding audience needs, behaviours and motivations, creating content that guides users seamlessly from first interaction to action.
• Collaborate with senior UX and brand specialists to shape intuitive, user-focused experiences across digital and functional touchpoints.
• Craft everything from high-impact proposition and thought leadership content to clear, effective functional copy, including forms, client communications and service-related content.
• Combine UX thinking and exceptional copywriting to simplify complex information, enhance the client experience and deliver measurable business outcomes.
• Create content that is optimised for search, balancing SEO best practice with engaging, user-friendly writing.
• Act as a champion for our brand voice, ensuring consistency across channels while influencing and elevating communication standards across the organisation.
• Produce content across a diverse range of touchpoints, including websites, brochures, presentations, email communications, client collateral, forms and other digital and print materials.
• Ensure all content meets Consumer Duty requirements, delivering clear, fair and customer-focused communications at every stage of the client journey.

About you:

If you meet some of these criteria and are excited about the role, we encourage you to apply:

• You have a passion for creating clear, intuitive and customer-focused content, combining UX thinking and exceptional copywriting to simplify complex information and improve client understanding.
• Strong experience in a UX writing, content design or hybrid UX/copywriting role, gained within an agency, consultancy or in-house creative environment.
• An interest in developing expertise in Consumer Duty requirements, with a commitment to creating communications that are clear, fair and focused on delivering good customer outcomes.
• Proven experience using Figma, with additional expertise in tools such as Adobe Creative Suite and PowerPoint to create and present compelling content across a variety of channels.
• Strong knowledge of design systems, digital content creation and responsive design principles, with the ability to structure information in a way that feels intuitive and easy to navigate.
• Skilled at producing both proposition-led content and functional communications, from website journeys and client-facing materials to forms, instructions and service communications.
• A collaborative mindset with the ability to build strong relationships across multiple teams, confidently engaging stakeholders and bringing them on the creative journey.
• Excellent organisational skills, a process-driven approach and exceptional attention to detail, ensuring content is delivered accurately and consistently.
• A portfolio showcasing impactful, conversion-focused work where both UX thinking and copywriting have played a central role in delivering successful outcomes.
• The ability to adapt tone, style and messaging to different audiences while remaining true to brand values, positioning and personality.
• Experience creating content within financial services, wealth or asset management, with an understanding of working in a regulated environment and balancing creativity, compliance and customer outcomes, would be advantageous.

We offer:

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance Individual on joining, family after 1 years service
• Life assurance - 8 x salary
• Income protection 75 % salary
• Company share scheme
• Flexible holidays - purchase up to 5 additional days
• Discretionary bonus
• Green Car Scheme
• Family friendly policies - enhanced family leave for parents & carers
• Study support - study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones:

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us.

Mission:

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing for our clients, our colleagues and the communities we're part of. Our values shape how we work:

• We aim high
• We get it done
• We show we care
• We do the right thing

These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.