Receptionist/Administrator in Hyde

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns; it's about helping people feel confident in their decisions and supported in their future. We don't just manage money; we guide people through life's big moments, helping them stay on track and focus on what matters most.

We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel and we're growing.

The Role

In this role you will carry out a full range of front of house duties including:

• Answering all incoming calls, ensuring client areas and meeting rooms are maintained to a high standard.
• Welcoming guests and arranging/facilitating catering as required.
• Attending the office 5 days each week as you will be greeting clients in person.

Outcomes of the Role

• Answer all calls promptly and present a positive picture of Rathbones, effectively transfer calls to the appropriate contact or take comprehensive messages to pass on.
• Welcome all visitors in a friendly and professional manner.
• Carry out inspections of all meeting rooms and client areas daily and throughout the day, checking that all elements of the areas are fully operational and maintained to a high standard.
• Liaise with all internal teams to book meeting rooms and ensure there is equipment and catering readily available.
• Act as co-ordinator for all events held in-house as per the agreed procedures and liaising closely with support departments and the hosts as necessary.
• Ensure the Marketing brochures are displayed, and legal notifications are kept up to date, liaising with Marketing and Compliance as necessary.
• Assist in managing in or out of office events.
• Administration tasks as and when required including diary management, car park rotas, etc.
• Liaise with Facilities and organise contractors to maintain the smooth running of the office including cleaners, caterers, workmen and invoicing.

Knowledge, Skills and Experience

• Have experience working in a similar role, ideally in Financial Services, but not essential.
• Be adaptable to deal with a variety of different tasks simultaneously.
• Able to build relationships with members of staff as well as external stakeholders.
• Excellent verbal communication skills.

We offer:

Our offer to you includes a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%.
• Private medical insurance Individual on joining, family after 1 years service.
• Life assurance - 8 x salary.
• Income protection 75% salary.
• Company share scheme.
• Flexible holidays purchase up to 5 additional days.
• Discretionary bonus.
• Green Car Scheme.
• Family friendly policies enhanced family leave for parents & carers.
• Study support study days and funding for courses and qualifications.
• Season travel ticket loans.
• Volunteering days.
• Gym discounts.
• Other voluntary benefits you can choose to suit you.

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community.

Life at Rathbones aims to become an employer of choice for the wealth management sector, building a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.