Client Service Executive

Client Service Executive

City of London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients and ensure their needs are met with top-notch service.
  • Company: Join Rathbones, a company dedicated to investing in your future and career growth.
  • Benefits: Enjoy a rewarding work environment with clear paths for progression.
  • Why this job: Be part of a team that values talent and offers opportunities for success.
  • Qualifications: Looking for motivated individuals eager to learn and grow in client services.
  • Other info: This is a 12-month secondment based in London.

The predicted salary is between 28800 - 43200 £ per year.

Company description:

A rewarding place to work. At Rathbones, We invest in everyone’s tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business.

Job description:

Reports To: Client Team Manager

Contract Length: 12 month secondment

Location: London

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Client Service Executive employer: Rathbones Group Plc

At Rathbones, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London. Our commitment to employee growth is evident through clear career progression paths and opportunities for professional development, ensuring that you can build a fulfilling career while contributing to our collective success.
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Contact Detail:

Rathbones Group Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Executive

✨Tip Number 1

Familiarize yourself with Rathbones' values and mission. Understanding how they invest in their people and their commitment to career progression will help you align your answers during the interview.

✨Tip Number 2

Network with current or former employees of Rathbones on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Client Service Executive.

✨Tip Number 3

Prepare to discuss specific examples of how you've provided excellent client service in the past. Highlighting your experience in managing client relationships will demonstrate your suitability for the role.

✨Tip Number 4

Research the financial services industry trends that may impact Rathbones. Showing that you are informed about the market will impress your interviewers and show your genuine interest in the role.

We think you need these skills to ace Client Service Executive

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Adaptability
Conflict Resolution
Organizational Skills
Proficiency in CRM Software
Analytical Thinking
Relationship Management
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Company Culture: Take some time to familiarize yourself with Rathbones' values and mission. Highlight how your personal values align with theirs in your application.

Tailor Your CV: Customize your CV to emphasize relevant experience in client service roles. Use specific examples that demonstrate your skills in communication, problem-solving, and teamwork.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in a career at Rathbones and how you can contribute to their success.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.

How to prepare for a job interview at Rathbones Group Plc

✨Understand the Company Culture

Before your interview, take some time to research Rathbones and its values. Understanding their commitment to investing in people and career progression will help you align your answers with what they are looking for.

✨Prepare for Behavioral Questions

Expect questions that assess how you've handled client interactions in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.

✨Show Enthusiasm for Client Service

Demonstrate your passion for client service during the interview. Share specific examples of how you've gone above and beyond for clients in previous roles, highlighting your dedication to their success.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, opportunities for professional development, and how success is measured in the Client Service Executive role.

Client Service Executive
Rathbones Group Plc
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  • Client Service Executive

    City of London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-02-06

  • R

    Rathbones Group Plc

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