At a Glance
- Tasks: Configure and deliver SAP SuccessFactors solutions while collaborating with teams to enhance user experience.
- Company: Join Rathbones, a rewarding workplace focused on investing in your future.
- Benefits: Enjoy hybrid working, career progression, and the chance to share in our success.
- Other info: Dynamic environment with opportunities for continuous improvement and collaboration.
- Why this job: Make a real impact by optimising HR technology and improving employee experiences.
- Qualifications: Hands-on experience with SAP SuccessFactors and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
A rewarding place to work. At Rathbones, we invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business.
About the Role
The SuccessFactors Technical Engineer is a hands-on configuration and technical delivery role responsible for building, testing, documenting and deploying changes with the Groups SAP SuccessFactors product suite. Working from requirements, priorities and solution direction provided by the People Systems Lead, the role translates agreed requirements into high-quality system configuration, validates changes through playbacks and testing, and supports controlled deployment as part of the ongoing optimisation of the People technology landscape. Specialising in Employee Central core configuration through practical, hands-on knowledge of the wider SuccessFactors platform and integration landscape, including Intelligent Services, Integration Centre, Microsoft Teams integrations, and relevant third-party integration options. The role supports system maintenance, designing robust, scalable solutions that meet business needs, improve user experience, and deliver measurable value.
What you'll be responsible for:
- Requirements Translation & Configuration Design: Receive requirements, priorities and design direction from the People Systems Lead and translate them into practical configuration changes. Assess configuration options, dependencies and constraints across SuccessFactors modules, highlighting risks, assumptions and impacts for review. Contribute to solution thinking by providing technical input, feasibility insight and configuration recommendations, while operating within the agreed People Systems roadmap and governance framework.
- Technical Delivery: Undertake hands-on configuration, business rule changes, permissions updates, workflow amendments, field changes, template updates and related technical build activity across SuccessFactors modules. Prepare and deliver configuration playbacks to the People Systems Lead and relevant SMEs, clearly explaining what has been built, how it works and any areas requiring decision or validation. Support unit testing, system testing and user acceptance testing by preparing test scenarios, resolving defects and ensuring configuration behaves as expected. Package, document and deploy approved changes in line with change control, release management and environment management processes.
- Documentation, Support & Continuous Improvement: Maintain clear technical documentation, including configuration notes, build specifications, test evidence, deployment notes and support handover materials. Investigate system issues, troubleshoot defects and provide technical analysis to support incident resolution, enhancements and continuous improvement activity. Work collaboratively with the People Systems Lead, internal SMEs, IT teams and external AMS partners where required to progress technical delivery and maintain system stability.
About you:
- Deep, hands-on knowledge of SAP SuccessFactors Employee Central and the wider platform layer, including MDF objects, business rules, workflows, Role-Based Permissions, picklists, data models, and configuration dependencies across modules.
- Support, configure, and troubleshoot integrations between SuccessFactors and third-party systems, using appropriate tools such as Intelligent Services, Integration Centre, APIs, and other approved integration approaches.
- Configure and optimise Microsoft Teams integration within SuccessFactors to support full platform adoption, improve user experience, and enable seamless access to HR processes and employee data where appropriate.
- Configure and support SAP AI-enabled platform capabilities, ensuring features are appropriately enabled, governed, tested, and aligned to business requirements and responsible use principles.
- Strong understanding of environment management and transport principles; experience moving configuration from Dev/Preview through to Production.
- Proven ability to design and execute User Acceptance Testing (UAT), including writing test scripts, managing defects, and driving resolution.
- Hands-on integration experience; not just awareness; you have built or maintained integrations.
- Excellent stakeholder communication; able to explain technical solutions to non-technical audiences through clear playbacks, demos, and documentation.
- Governance and compliance mindset; you understand why change management, approvals, and audit trails matter, and you operate accordingly.
- Ownership of a body of work end-to-end: Support and take feedback for design, configure, test, deploy, and playback.
- Strong problem-solving and analytical skills with a solutions-oriented approach.
SuccessFactors Technical Engineer (EC Core, Platforms, Integration) in City of London employer: Rathbones Group Plc
At Rathbones, we pride ourselves on being a rewarding employer that invests in the future of our people. With a strong focus on employee growth and clear paths to career progression, our hybrid work culture fosters collaboration and innovation across our Liverpool, Glasgow, and London locations. Join us to be part of a team that values your contributions and offers unique opportunities to share in the success of our business.
StudySmarter Expert Advice🤫
We think this is how you could land SuccessFactors Technical Engineer (EC Core, Platforms, Integration) in City of London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Rathbones Group Plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Rathbones Group Plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Rathbones Group Plc!
✨Direct Apply to Rathbones Group Plc
Let's not forget to apply directly through the Rathbones Group Plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace SuccessFactors Technical Engineer (EC Core, Platforms, Integration) in City of London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Rathbones Group Plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Rathbones Group Plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Rathbones Group Plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
