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- Tasks: Deliver excellent service and support client asset protection in a dynamic team.
- Company: Join Rathbones, a rewarding workplace focused on investing in your future.
- Benefits: Clear career progression paths and the chance to share in our success.
- Other info: Opportunity to work in the wealth management sector with a focus on continuous improvement.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 5 GCSEs including Maths and English; strong communication and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
A rewarding place to work. At Rathbones, we invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business.
Department: Operations - ISA's
Location: Liverpool
Contract Type: FTC - 6 Months
The Role
- Delivery of service excellence and protection of client assets
- Compliant with regulatory requirements and company policies
- Positive contribution to your team's new and existing initiatives
Outcomes of the Role
- Provide a professional and reliable service for clients, investment managers, advisers, and product providers
- Ensure you are adhering to the team's current SLAs and to all regulatory requirements
- Accountable for administrative tasks within the team in line with the team's procedures manual
- Ensure that you are actively participating in Continuous Improvement principles and the 4+1 habits. These include dynamic Visual management boards, appropriate team meeting involvement, continuous improvement through identification and resolution of issues, and standard operating procedures
- Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX)
- Assist in User Acceptance Testing (UAT) of new and existing IT systems
- Ensure that you are operating within the Group data governance framework and that data quality and integrity is maintained
- Follow the conduct rules and act with integrity
- Be aware of CASS related processes relevant to your team and that you escalate any issues to your manager
- Build and maintain relationships with all stakeholders, both internal and external
- Any other duties as required
Knowledge, Skills and Experience
- Excellent organisational and time management skills
- High level of accuracy and attention to detail with ability to grasp new tasks quickly
- Strong written and verbal communication skills
- Focus on delivering service excellence
- Good working knowledge of Microsoft Office applications
- A team player able to multi-task in a fast-paced environment
- Ability to build constructive relationships with other members of staff at various levels
- Adaptable, flexible, and able to accept responsibility for given tasks
- A minimum of 5 GCSEs (grade A-C/ 5-9) including Maths & English
- Experience of working as part of a team
- Desirable: industry knowledge and an interest in the wealth management sector
Locations
Administrator - ISAs in Cheshire, Warrington employer: Rathbones Group Plc
Contact Detail:
Rathbones Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - ISAs in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Rathbones and understanding their values. Tailor your answers to show how you align with their mission of investing in everyone's tomorrow. We want to see your passion!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Administrator - ISAs in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator - ISAs role. Highlight your organisational skills and attention to detail, as these are key for the position. We want to see how your experience aligns with our values and the specific requirements of the job.
Showcase Your Communication Skills: Since strong written communication is a must, ensure your application is clear and professional. Use concise language and check for any typos or grammatical errors. We appreciate candidates who can express themselves well, so let your personality shine through!
Demonstrate Team Spirit: We love team players! In your application, mention any experiences where you’ve successfully collaborated with others. This could be in previous jobs, school projects, or even volunteer work. Show us how you contribute positively to a team environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward and user-friendly!
How to prepare for a job interview at Rathbones Group Plc
✨Know Your Stuff
Before the interview, make sure you understand Rathbones' values and how they align with your own. Familiarise yourself with the role of an Administrator in ISAs and the specific responsibilities mentioned in the job description. This will help you demonstrate your genuine interest and show that you're ready to contribute to their mission.
✨Showcase Your Skills
Highlight your organisational and time management skills during the interview. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved processes. This will illustrate your ability to thrive in a fast-paced environment and your commitment to service excellence.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, ongoing initiatives, and how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.
✨Be a Team Player
Emphasise your ability to build constructive relationships with colleagues and stakeholders. Share examples of how you've collaborated in previous roles, especially in a team setting. Rathbones values teamwork, so showing that you can work well with others will definitely give you an edge.