At a Glance
- Tasks: Support revenue strategies and manage reservations for boutique hotels in Central London.
- Company: Exciting boutique hotel group with a focus on growth and guest experience.
- Benefits: Competitive salary, bonus scheme, 28 days holiday, and discounted stays.
- Other info: Great career progression opportunities and a supportive work culture.
- Why this job: Join a dynamic team and enhance your hospitality skills in a vibrant environment.
- Qualifications: Experience in hotel reservations and revenue management with strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
The Rathbone, Fitzrovia and its sister property The Collingham Serviced Apartments are continuing an exciting period of growth and development. We are looking for an experienced and commercially minded Assistant Revenue & Reservations Manager to support the performance of our boutique hotel operations in Central London. This role is suited to a hospitality professional who combines strong analytical ability with a hands-on and collaborative approach, and who understands the importance of balancing commercial performance with guest experience and operational standards.
We are seeking someone who is highly organised, detail-focused and confident working across both revenue management and reservations operations within a fast-paced hotel environment.
The Role
The Assistant Revenue & Reservations Manager will support the day-to-day commercial and reservations performance of both properties, assisting in driving revenue opportunities while ensuring the smooth operation of the reservations function. Working closely with the wider hotel teams, this role will support pricing strategies, monitor market trends and distribution channels, and help maximise occupancy and profitability across the business. This is a collaborative and operationally involved position, requiring regular communication with all departments to support commercial decision-making while maintaining excellent service standards and operational efficiency. The successful candidate will play an important role in supporting the Reservations team and Revenue Director, maintaining system accuracy and contributing to the overall commercial success of the hotels.
Key Responsibilities
- Assist with the implementation of revenue and pricing strategies to support occupancy and financial performance
- Monitor and analyse key performance indicators including ADR, RevPAR, occupancy and pace reports
- Support the management of room inventory and rate availability across all distribution channels
- Maintain and monitor Opera Cloud PMS, RMS and third-party booking platforms
- Prepare regular commercial and performance reports for senior management
- Work closely with Sales and Operations teams to support market performance and commercial objectives
- Guide and support the Reservations team to ensure accuracy, service quality and effective selling techniques
- Ensure reservations procedures and systems are maintained effectively and accurately
- Support day-to-day reservations operations and assist the team during busy periods
- Maintain strong communication across departments to support a seamless guest experience
- Identify opportunities to improve performance, processes and operational efficiency
What We Are Looking For
- Previous experience within hotel reservations and revenue management
- Experience working within a 4 star + hotel environment
- Strong analytical capability with intermediate Excel skills and confidence handling data and reporting
- Understanding of RevPAR, RGI, segmentation strategy and booking pace analysis
- Experience using Opera Cloud PMS is essential
- Strong commercial awareness and confidence using hotel systems and revenue platforms
- Excellent organisational skills and strong attention to detail
- A professional and collaborative approach with strong communication skills
- A hands-on attitude and willingness to support operationally when required
About You
You will take pride in maintaining organised and efficient reservations and revenue operations while supporting the wider team to deliver strong commercial performance and excellent guest service. You understand the importance of accuracy, communication and teamwork within a boutique hotel environment and are confident balancing analytical responsibilities with operational support.
Why Join Us
This is an excellent opportunity to develop your experience across multiple areas of hotel revenue and reservations, working across both a boutique hotel and apart-hotel environment within Central London. If you are a motivated hospitality professional looking to further develop your commercial experience within a growing and supportive business, we would be delighted to hear from you.
Benefits
- Competitive Salary
- Bonus Scheme
- 28 days holiday including bank holidays
- Meals on duty
- Laundry Services
- Discounted overnight stays at the Hotel and its sister property
- Career progression opportunities
- Access to our Employee Assistance Line to support Mental Health and Wellbeing
- Referral Scheme Introduce a Star where you can earn up to £300*
Applicants must have the legal right to work in the UK.
Assistant Revenue And Reservations Manager in Slough employer: Rathbone Hotel
Join our dynamic team at The Rathbone and The Collingham, where we prioritise both commercial success and exceptional guest experiences in the heart of Central London. As an Assistant Revenue & Reservations Manager, you'll benefit from a supportive work culture that fosters professional growth, offers competitive salaries, and provides unique perks such as discounted stays and a bonus scheme. This is your chance to thrive in a collaborative environment while honing your skills in a boutique hotel setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Revenue And Reservations Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Understand their revenue strategies and guest experience focus. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your analytical skills! Brush up on key performance indicators like ADR and RevPAR. Being able to discuss these confidently during interviews will set you apart as a candidate who understands the commercial side of hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of our exciting growth journey in Central London.
We think you need these skills to ace Assistant Revenue And Reservations Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in hotel reservations and revenue management, and don’t forget to showcase your analytical abilities and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Revenue & Reservations Manager role. Mention your hands-on approach and how you can contribute to both revenue performance and guest experience.
Show Off Your Data Skills:Since this role involves a lot of data analysis, make sure to mention your Excel skills and any experience with Opera Cloud PMS. We want to see that you’re comfortable handling data and can turn insights into action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Rathbone Hotel
✨Know Your Numbers
Make sure you brush up on key performance indicators like ADR, RevPAR, and occupancy rates. Being able to discuss these metrics confidently will show that you understand the commercial side of the role and can contribute to revenue strategies.
✨Familiarise Yourself with Opera Cloud
Since experience with Opera Cloud PMS is essential, take some time to get comfortable with its features. If you can demonstrate your knowledge of how to manage room inventory and rate availability during the interview, it’ll set you apart from other candidates.
✨Showcase Your Analytical Skills
Prepare to discuss examples of how you've used data to drive decisions in previous roles. Whether it's analysing booking pace or market trends, being able to articulate your analytical process will highlight your suitability for the position.
✨Emphasise Team Collaboration
This role requires strong communication and teamwork. Be ready to share experiences where you’ve worked closely with sales and operations teams to achieve common goals. Highlighting your collaborative approach will resonate well with the interviewers.
