Administrator - Dividends in Liverpool

Overview

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At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.

*As of June 2025

Department

Operations – Dividends

Reporting Manager

Lee Heraty

Location

Liverpool

Contract Type

Permanent

Working Pattern

Hybrid

The Team

The Dividends team is responsible for the accurate & timely processing of all types of income distributions made on investments so that clients receive cash when expected and may report their income correctly.

The team uses information from a number of sources and liaises with multiple custodians and counterparties to process all income as efficiently and quickly as possible.

What you\’ll be responsible for

• Provide a professional and reliable service for clients, investment managers, advisers, and product providers
• Ensure you are adhering to the team\’s current SLAs and to all regulatory requirements
• Accountable for administrative tasks within the team in line with the team’s procedures manual
• Ensure that you are actively participating in Continuous Improvement principles and the 4+1 habits. These include dynamic visual management boards, appropriate team meeting involvement, continuous improvement through identification and resolution of issues, and standard operating procedures
• Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX)
• Assist in User Acceptance Testing (UAT) of new and existing IT systems
• Ensure that you are operating within the Group data governance framework and that data quality and integrity is maintained
• Follow the conduct rules and act with integrity
• Be aware of CASS related processes relevant to your team and that you escalate any issues to your manager
• Build and maintain relationships with all stakeholders, both internal and external

About you

If you meet some of these criteria and are excited about the role we encourage you to apply

• Excellent organisational and time management skills
• High level of accuracy and attention to detail with ability to grasp new tasks quickly
• Strong written and verbal communication skills
• Focus on delivering service excellence
• Good working knowledge of Microsoft Office applications
• A team player able to multi-task in a fast-paced environment
• Ability to build constructive relationships with other members of staff at various levels
• Adaptable, flexible, and able to accept responsibility for given tasks
• A minimum of 5 GCSEs (grade A-C/ 5-9) including Maths & English
• Experience of working as part of a team
• Desirable: industry knowledge and an interest in the wealth management sector

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension – 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance – 8 x salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Other voluntary benefits you can choose to suit you

Life at Rathbones

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces.
• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:

• We aim high
• We get it done
• We show we care
• We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.