Senior Administrator - SIPP & Provider Assurance in Leeds

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

As part of our SPAR team, you'll play a key role in delivering high-quality reporting and review services while ensuring excellent client outcomes throughout the client lifecycle. Working closely with colleagues across Group Operations and the wider business, you'll help drive continuous improvement, manage risk effectively, and contribute to a culture of service excellence.

What you’ll be responsible for:

• Deliver accurate and timely reporting and review services in line with agreed service levels (SLAs)
• Build strong working relationships across the Client Facing community and wider business functions
• Collaborate with teams across Operations to ensure positive outcomes for clients and stakeholders
• Take ownership of complex issues, identifying solutions and driving them through to resolution
• Identify opportunities to streamline and improve processes, enhancing efficiency and controls
• Maintain awareness of the evolving regulatory landscape and proactively manage risk
• Support and develop colleagues through coaching, training and knowledge sharing
• Champion continuous improvement initiatives and contribute to a high-performance culture
• Ensure all activities are carried out with a strong focus on delivering good client and business outcomes

About you:

• Proven ability to deliver exceptional client and business outcomes
• Strong organisation, prioritisation and time management skills
• Excellent communication skills with the ability to engage and influence stakeholders at all levels, including senior leadership
• Good understanding of the Wealth Management and Financial Advice sectors, including relevant regulatory requirements
• Strategic mindset with the ability to see the bigger picture and identify opportunities for improvement
• Confidence to challenge existing processes and champion positive change
• Experience supporting change management and continuous improvement initiatives
• A passion for developing others and building high-performing teams
• Strong regulatory awareness and commitment to maintaining industry knowledge
• A proactive approach to learning and personal development in a changing environment

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance - 8 x salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community.

Life at Rathbones: We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.