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For Companies At a Glance
- Tasks: Review and draft client documentation to ensure high-quality standards.
- Company: Join Rathbones, a trusted name in investment and wealth management.
- Benefits: Inclusive workplace, meaningful work, and opportunities for growth.
- Why this job: Make a real impact by supporting clients' financial futures responsibly.
- Qualifications: Strong writing skills and knowledge of Excel; financial services experience preferred.
- Other info: Diverse and supportive team culture with a commitment to inclusion.
Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.
Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.
We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.
Job Title
Client Document Reviewer/ Suitability Administrator
Department
Investment Risk
Location
Liverpool or Glasgow
Contract Type
secondment / fixed term until 31st December 2026
The Role
This is an exciting role based within Investment Risk to work with Investment Management Teams in the completion of Client Summaries at a standard level of quality. You will apply Rathbones’ suitability standards to support a high quality and quantity completion of client documents, focusing initially in completing About You Investment Mandates (AYIM). You will also be involved in managing essential suitability procedures including reviewing requests for extending suitability deadlines and helping Investment Management teams contact non-responding clients.
Outcomes of the Role
- Take ownership of writing the About Your Investment Mandates within the priorities and pace required. You will be required to receive the client documentation to write the AYIM draft for the IM, identify gaps and report them to the IMs.
- Effectively manage multiple workstreams and prioritise different tasks according to the team’s needs.
- Maintain a high standard of checks in central processes such as Temporary Exception and Non-responding Client requests.
- Update all required reporting systems with the appropriate information.
- Support Investment Management teams to implement a strong suitability quality culture, offer help where appropriate and improve AYIM current standards.
- Collaborate with the Suitability Manager to address identified gaps in the process.
Knowledge, Skills and Experience
- Knowledge of Excel / Office suites.
- High standard writing skills.
- Ability to understand and articulate issues and concepts in simple language.
- Able to manage relationships and collaborate.
- Ability to take responsibility for their own activities.
- Ability to manage deadlines and change priorities quickly.
- Experience in Financial services preferred.
- Understanding the regulatory environment we are working in.
Life at Rathbones
We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.
We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.
We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.
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Client Documentation Reviewer employer: Rathbone Brothers
Contact Detail:
Rathbone Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Documentation Reviewer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rathbones on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Rathbones' values and how they align with your own. Be ready to discuss how you can contribute to their mission of responsible wealth management.
✨Tip Number 3
Showcase your writing skills! Since the role involves drafting client documents, bring samples of your writing to the interview. This will demonstrate your ability to communicate clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rathbones team.
We think you need these skills to ace Client Documentation Reviewer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Client Documentation Reviewer role. Highlight your writing skills and any relevant experience in financial services to show us you’re the right fit!
Showcase Your Attention to Detail: Since this role involves managing client documentation, it’s crucial to demonstrate your attention to detail. Use examples from your past work where you’ve successfully managed multiple tasks or ensured high-quality outputs.
Keep It Clear and Concise: When writing your application, remember to keep your language simple and straightforward. We want to see how well you can articulate complex ideas clearly, just like you would in the role!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our team at Rathbones!
How to prepare for a job interview at Rathbone Brothers
✨Know Your Stuff
Before the interview, make sure you understand Rathbones' values and how they align with your own. Familiarise yourself with their approach to responsible investing and client service. This will help you articulate why you're a great fit for the Client Documentation Reviewer role.
✨Showcase Your Writing Skills
Since this role requires high standard writing skills, prepare examples of your previous work that demonstrate your ability to communicate complex ideas simply and effectively. Bring along samples or be ready to discuss how you've tackled similar tasks in the past.
✨Be Ready to Discuss Processes
Understand the importance of suitability procedures and how they impact client documentation. Be prepared to discuss how you would manage multiple workstreams and prioritise tasks, especially when deadlines are tight. This shows you can handle the fast-paced environment at Rathbones.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges they face, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your expectations.
