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For Companies At a Glance
- Tasks: Provide top-notch administrative support and ensure client assets are protected.
- Company: Join Rathbones, a trusted name in investment and wealth management.
- Benefits: Inclusive workplace, meaningful work, and opportunities for growth.
- Why this job: Make a real impact in the wealth management sector while developing your skills.
- Qualifications: 5 GCSEs including Maths & English; team player with strong communication skills.
- Other info: Dynamic environment with a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.
Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.
We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.
Role
Job Title: Administrator – Trade Support
Department: Group Operations
Location: Liverpool
Contract Type: FTC – 3 Months
Reporting to: Carly Browne
Responsibilities
The Role
- Delivery of service excellence and protection of client assets
- Compliant with regulatory requirements and company policies
- Positive contribution to your teams new and existing initiatives
Outcomes of the Role
Supporting the embedding of all facets of the Data Governance Framework and ensuring that the Group has access to high quality and trusted information to assess performance, provide insight, and inform decisions
Key Responsibilities:
- Provide a professional and reliable service for clients, investment managers, advisers, and product providers
- Ensure you are adhering to the teams current SLAs and to all regulatory requirements
- Accountable for administrative tasks within the team in line with the team’s procedures manual
- Ensure that you are actively participating in Continuous Improvement principals and the 4+1 habits. These include dynamic Visual management boards, appropriate team meeting involvement, continuous improvement through identification and resolution of issues, and standard operating procedures
- Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX)
- Assist in User Acceptance Testing (UAT) of new and existing IT systems
- Ensure that you are operating within the Group data governance framework and that data quality and integrity is maintained
- Follow the conduct rules and act with integrity
- Be aware of CASS related processes relevant to your team and that you escalate any issues to your manager
- Build and maintain relationships with all stakeholders, both internal and external
- Any other duties as required
Knowledge, Skills and Experience
- Excellent organisational and time management skills
- High level of accuracy and attention to detail with ability to grasp new tasks quickly
- Strong written and verbal communication skills
- Focus on delivering service excellence
- Good working knowledge of Microsoft Office applications
- A team player able to multi-task in a fast-paced environment
- Ability to build constructive relationships with other members of staff at various levels
- Adaptable, flexible, and able to accept responsibility for given tasks
- A minimum of 5 GCSE’s (grade A-C/ 5-9) including Maths & English
- Experience of working as part of a team
- Desirable: 2 years industry knowledge and an interest in the wealth management sector
Life at Rathbones
We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.
We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.
We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.
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Administrator - Trade Support employer: Rathbone Brothers
Contact Detail:
Rathbone Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Trade Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client service and sustainability, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, not like you're reading from a script!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrator - Trade Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator - Trade Support role. Highlight your organisational skills and attention to detail, as these are key for delivering service excellence.
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve collaborated with others or contributed to team initiatives. This will show us that you can thrive in a fast-paced environment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This reflects your strong written communication skills, which are essential for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Rathbone Brothers
✨Know Your Stuff
Before the interview, make sure you understand Rathbones' values and their commitment to responsible wealth management. Familiarise yourself with their services and how they protect client assets. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Organisational Skills
As an Administrator in Trade Support, you'll need excellent organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your attention to detail and how it contributed to service excellence.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you had to improve processes or resolve issues within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team's current initiatives or how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
