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For Companies At a Glance
- Tasks: Optimise API performance, drive business growth, and support partners with technical issues.
- Company: Join RateHawk, a leading travel-tech company innovating the industry.
- Benefits: Flexible schedules, remote work, training opportunities, and corporate discounts on travel.
- Why this job: Be part of a dynamic team making travel easier and more rewarding for everyone.
- Qualifications: 2-5 years in travel industry, strong analytical skills, and fluent in English.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Job Responsibilities
- API Optimization: Leverage a data-driven approach to analyze and monitor API performance. Identify areas for improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
- Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence; Account management of an assigned portfolio of partners, including the first level of support; Follow-up with existing partners to provide and identify ways to improve cooperation; Provide strategic recommendations to improve the performance of top clients.
- Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawk's overall strategic objectives.
- Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
- Control of compliance with commercial conditions by partners, including the payment flow.
- Provide market & competitive environment analysis.
- Spend approximately 20% of your working time on business trips, including meetings with clients, industry events, and other business-related events.
Requirements
- Relevant experience: Ideally, 2-5 years of experience in the travel industry, reviewing and monitoring the technical performance of the API connections. Specializing in managing the onboarding of API-connected customers; acting as a midpoint between IT and the commercial team to manage technical problems; analyzing technical performance, error rate, traffic, and look-to-book ratio in order to detect possible areas of improvement.
- Language knowledge: Fluent in English.
- Travel Requirements: Up to 20% of travel time may be required.
- Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, team player, used to data-driven decision-making.
- Analytical skills: Used to data-driven decision-making, metrics-driven and good with numbers.
- International mindset: Ability to understand and work across a wide range of cultural contexts, reflecting ETG's global presence.
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
API Key Account Manager (UK & Ireland) in London employer: RateHawk
Contact Detail:
RateHawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land API Key Account Manager (UK & Ireland) in London
✨Network Like a Pro
Get out there and connect with people in the travel industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with API performance and business development. We want to see how you can bring value to the team, so share specific examples of your past successes!
✨Be Ready for Technical Questions
Since this role involves technical troubleshooting, brush up on your knowledge of API connections and performance metrics. We recommend preparing answers to common technical questions so you can impress during the interview process!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly!
We think you need these skills to ace API Key Account Manager (UK & Ireland) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the API Key Account Manager role. Highlight your relevant experience in the travel industry and any specific achievements related to API performance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel tech industry and how your skills align with our mission at RateHawk. Let us know what excites you about this opportunity!
Showcase Your Analytical Skills: Since this role involves a lot of data-driven decision-making, be sure to showcase your analytical skills in your application. Mention any tools or methods you've used to analyse API performance and how you've driven improvements in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at RateHawk
✨Know Your APIs Inside Out
Make sure you understand the technical aspects of APIs and how they function within the travel industry. Brush up on your knowledge about API performance metrics, error rates, and traffic analysis. This will help you demonstrate your expertise and show that you're ready to tackle any technical questions that come your way.
✨Showcase Your Business Development Skills
Prepare examples of how you've successfully identified and pursued new business opportunities in the past. Think about specific strategies you've used to expand a partner base or improve client relationships. This will highlight your proactive approach and ability to drive growth, which is crucial for the role.
✨Emphasise Cross-Functional Collaboration
Be ready to discuss your experience working with different teams, such as commercial, technical, and product teams. Share examples of how you've collaborated to enhance product offerings or resolve issues. This will show that you can work effectively in a team-oriented environment, which is key for this position.
✨Demonstrate Your Analytical Mindset
Prepare to talk about how you've used data-driven decision-making in your previous roles. Bring examples of how you've analysed performance metrics to identify areas for improvement. This will prove that you have the analytical skills needed to succeed as an API Key Account Manager.
