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- Tasks: Optimise API performance, analyse data, and expand our partner base in the travel industry.
- Company: Join RateHawk, a pioneering travel-tech company with a global presence.
- Benefits: Flexible remote work, supportive team, training opportunities, and corporate perks.
- Why this job: Make an impact in travel tech while collaborating with diverse teams and innovative solutions.
- Qualifications: 2-5 years in travel industry, strong analytical skills, and a proactive mindset.
- Other info: Enjoy a dynamic work environment with opportunities for growth and international collaboration.
The predicted salary is between 36000 - 60000 £ per year.
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an API Account Manager, you will be central to optimizing API performance through data analysis, working with various teams to refine our offerings, providing technical assistance, and expanding our partner base. This is a remote vacancy open to candidates residing in the UK (preferably London).
Job Responsibilities- API Optimization: Leverage a data-driven approach to analyze and monitor API performance. Identify areas for improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
- Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence; account management of an assigned portfolio of partners, including the first level of support; follow-up with existing partners to provide and identify ways to improve cooperation; provide strategic recommendations to improve the performance of top clients.
- Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawk’s overall strategic objectives.
- Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
- Control of compliance with commercial conditions by partners, including the payment flow; provide market & competitive environment analysis; spend approximately 20% of your working time on business trips, including meetings with clients, industry events, and other business-related events.
- Relevant experience: Ideally, 2–5 years of experience in the travel industry, reviewing and monitoring the technical performance of the API connections. Specializing in managing the onboarding of API-connected customers; acting as a midpoint between IT and the commercial team to manage technical problems; analyzing technical performance, error rate, traffic, and look-to-book ratio in order to detect possible areas of improvement.
- Language knowledge: Fluent in English.
- Travel Requirements: Up to 20% of travel time may be required.
- Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, team player, used to data-driven decision-making.
- Analytical skills: Used to data-driven decision-making, metrics-driven and good with numbers.
- International mindset: Ability to understand and work across a wide range of cultural contexts, reflecting ETG’s global presence.
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
API Key Account Manager (UK & Ireland) employer: RateHawk
Contact Detail:
RateHawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land API Key Account Manager (UK & Ireland)
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with APIs. Use LinkedIn to connect and engage with potential colleagues or partners; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with API performance and business development. When you get the chance to chat with hiring managers, share specific examples of how you've optimised API usage in the past.
✨Tip Number 3
Be proactive in your follow-ups! After applying through our website, don’t just sit back. Send a friendly email to express your enthusiasm for the role and ask if there’s anything else you can provide to support your application.
✨Tip Number 4
Stay updated on industry trends! Read up on the latest in travel tech and API developments. This knowledge will not only help you in interviews but also show that you're genuinely interested in the field and ready to contribute from day one.
We think you need these skills to ace API Key Account Manager (UK & Ireland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the API Account Manager role. Highlight your relevant experience in the travel industry and any specific achievements related to API performance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel tech industry and how your skills align with our mission at RateHawk. Let us know what excites you about this opportunity!
Showcase Your Analytical Skills: Since the role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Share examples of how you've used data to drive decisions or improve performance in previous roles. We love data-driven decision-making!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at RateHawk
✨Know Your APIs
Make sure you brush up on your knowledge of APIs and how they work, especially in the travel industry. Be ready to discuss specific examples of how you've optimised API performance in the past, as this will show your understanding of the role and its requirements.
✨Showcase Your Analytical Skills
Since the job involves a lot of data analysis, prepare to demonstrate your analytical skills. Bring examples of how you've used data to drive decisions or improve performance in previous roles. This could be anything from error rates to traffic analysis.
✨Highlight Your Collaboration Experience
This role requires cross-functional collaboration, so think of times when you've worked with different teams. Be ready to share how you’ve successfully navigated challenges and improved processes through teamwork.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on common API issues and troubleshooting methods. Being able to discuss how you would handle specific technical problems will show that you're prepared and knowledgeable.
