At a Glance
- Tasks: Manage property lettings and ensure compliance with all regulations.
- Company: Lewisham Council, dedicated to providing quality housing services.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for personal growth.
- Why this job: Make a difference in the community by helping people find their homes.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28350 - 34650 £ per year.
Main Purpose of the job: To provide an effective lettings service for properties managed by Lewisham Council, ensuring properties are advertised and let within target times set and that all statutory requirements are complied with. Work closely with internal and external partners to ensure a high quality, efficient and effective lettings service with minimum turnaround time.
Summary of Responsibilities and Personal Duties:
- Terminate tenancies each week in line with procedures. Anticipate voids wherever possible.
- Place accurate and good quality adverts for available properties each week within the deadlines provided.
- Coordinate matches to properties and arrange viewings as soon as the property is safe to view.
- Prepare sign-up packs and ensure fobs and keys are available.
- Carry out office sign-ups, ensuring these take place at the earliest opportunity and within timeliness set out in our policies to minimise rent loss and void time.
- Set up tenancies and input data for CORE reporting within 48 hours of the sign-up. Ensure information is accurate and any vulnerabilities are recorded.
- Maintain comprehensive and up-to-date records of void progress and tenancies on the Housing Management System.
- Update the choice-based lettings system.
- Provide good quality responses to all enquiries and complaints.
- Work collaboratively with other members of the Housing and Communities team and key stakeholders to ensure an excellent service is provided to residents.
- Work with the Voids Repair Team to ensure properties are let within the target re-let times.
- Maintain excellent customer service in all areas of work.
- Take responsibility for own learning and development.
- Comply with all Lewisham Council policies, including contractual standing orders, financial regulations and all HR policies and procedures including Health & Safety and Equality & Diversity.
- Participate in Appraisal and Performance Management processes and undertake appropriate training and development, including mandatory induction training, identified to enhance their work.
- Undertake other duties, commensurate with the grade, as may reasonably be required.
Lettings Officer in Ruthin employer: Rated Traders
As a Housing Advisor, you will be part of a dedicated team committed to making a real difference in the lives of individuals facing housing challenges. Our organisation fosters a supportive work culture that prioritises employee development and offers numerous growth opportunities, ensuring you can advance your career while contributing to the community. Located in a vibrant area, we provide a unique chance to engage with diverse populations and tackle pressing social issues, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Officer in Ruthin
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Rated Traders.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Rated Traders? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Rated Traders's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Officer in Ruthin
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Officer role at Rated Traders, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Rated Traders
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Rated Traders operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Rated Traders. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Rated Traders.
