MainDutiesandResponsibilities:RepairsOperationsManager Overseealarge,multi-disciplinaryrepairsoperation,managingaportfolioofcirca 25,000properties.Responsibilitiesincludeworkallocation,performancemanagement,andmaintaininghigh-qualitystandards. EnsurethesmoothrunningoftheresponsiverepairsservicebycollaboratingwiththeleadershipteamandutilisingDirectLabourOrganisation(DLO)teams. Collaboratewithmanagementcolleaguestomaintainacohesive,high-performing,andresident-focusedoperation. Managepeopleandprocessestoensureresponsiverepairsareefficientlycontrolledanddeliveredwithintherequiredtimeframes,adjustingprocessesasneeded. Leadtheserviceinadoptingaproactiveandcomprehensiveapproachtocompliancewithlegislationandindustrystandards,includingrequirementsfromOmbudsmenandtheRegulatorofSocialHousing,toensureresidents'safetyandwellbeing. Embedqualitymanagementsystemsintodailyoperationstoensureconsistency,accountability,andcontinuousimprovement. Ensureeffectivehandlingofresidentcomplaints,learningfromissues,andimplementingcontinuousimprovementmeasuresforoverallperformance. PromoteacultureofHealthandSafetyforresidentsandstaffthroughoutoperations. Managebudgets,prioritiseexpenditure,andconsiderresourceconstraints.Monitoroperationalcosts,identifysavingsopportunities,andensureincomerecovery,deliveringvalueformoneythroughrigorousplanningandeffectiveexecution. Monitorandco...
Repairs Operations Manager employer: Rated Traders
As a Housing Advisor, you will be part of a dedicated team committed to making a real difference in the lives of individuals facing housing challenges. Our organisation fosters a supportive work culture that prioritises employee development and offers numerous growth opportunities, ensuring you can advance your career while contributing to the community. Located in a vibrant area, we provide a unique chance to engage with diverse populations and tackle pressing social issues, making your role both meaningful and rewarding.
