PURPOSEOFTHEJOBSeniorAreaFacilitiesOfficer
Provideefficient,effectiveandeconomicadviceandsupportactingastheintelligentclienttothenon-housingCouncilestatecomprisingapproximately350mixedusebuilding.Directlymanageandinfluencebuildingrelatedfacilitiesservicestoarangeof150nonhousingbuildingswithinthecorporatefacilitiesmanagement(CFM)operationalpropertyportfolio.
Supportfacilitiesmanagement(FM)operationaldelivery,supportcontracts,buildingcompliance,reactivemaintenanceandrelatedsmallprojectwork,ensuringthedevelopmentofrobustrelationshipswithdepartmentalrepresentatives,buildingmanagersandendusers.
DelivertheagreedFMservicestoanallocateddepartmentalportfolioofoperationalbuildingstoensurecompliancewithstatutoryandmandatorylegislation,toprovidestaffanoptimumworkingenvironmentthatfullysupportsthecouncilsmodernwaysofworking.
DeliverFMservicestoavalueof£250kinaccordancewithagreedServiceAgreements,ensuringallocatedbuildingsreceivehighclasscosteffectiveservicedelivery.
PRINCIPALACCOUNTABILITIESSeniorAreaFacilitiesOfficer
ResponsibilitiesSeniorAreaFacilitiesOfficer
1.Proactivelyengagewithcustomersatalllevelswithinthecounciltounderstandandinterprettheirshort,mediumandlongtermbusinessneedsinatimelyandefficientmannerensuringCFMdepartmentalpoliciesandproceduresarefullyadheredtoandServiceLevelAgreements(SLAs)aremaintained
2.ManageandsupportateamofFacilitiesManagerstoensurethatalloperationalbuildingsareproperlyinspectedandaudited,checkingandreviewinginrespectofpropertymaintenance,compliance,conditionandsafety
3.RespondtoemergencyorurgentpropertymanagementissueswhenescalatedbytheAreaFacilitiesOfficers,seekingtoresolvethemasquicklyandascosteffectivelyaspossible
4.EnsurethesitebasedemergencyproceduresmanualfollowsthesameprinciplesastheTooleyStreetmodelandcovers;fire,bomb,flood,suspiciouspackage,liftentrapmentandutilityfailure,inrelationtothedesignatedoperationalbuildings
5.EnsurethattheFMoperationsmanagerisregularlybriefedonperformance,operationalbuildingcompliance,worksorrepairprogressandgiventimelyadviceandupdatesonoptionsandtheirimplementation
6.Specifyandcommissionrepair,maintenanceandimprovementworksonbehalfoftheheadofFMoperationsandtheFMoperationsmanagersuptoanappropriatebudgetlevel
7.LeadontheimplementationofallServiceLevelAgreements(SLAs)toprovideanoptimumworkingenvironmentasagreedwithdepartmentalclients.
8.Deliverandsupportallsite-basedcustomer/clientrelatedfacilitiesmanagementservicestoensurethatstaffareadequatelyaccommodatedandsuppliedtomeettheirbusinessneedsinlinewithfinancial&departmentalpolicy
9.Monitorandcontroladelegatedbudgetuptoavalueof£250kandprovideanalysisonspendprofilesbyliaisingwiththeFMoperationsmanagerandthecfmbusinessfinancemanager.
10.SupportCFMsstrategicobjectiveofdevelopingitscapacityasanintelligentclientbyassistingintheprovisionofhighqualityandtimely,property-relatedmanagementandperformancedataatthesiteoperationslevel
11.LiaiseandconsultwiththeCFMTechnicalteamonpropertymattersrequiringinputfrombuildingsurveyors,quantitysurveyors,architects,ormechanicalelectricalandplumbing(MEP)engineers
12.EnsurethatallHealthandSafetyregulations,statutorylegislationandcouncilpoliciesareadheredtobycorporatefacilitiesmanagementstaffandsupportcontractorswhileworkingonorinCouncilproperty
13.Responsibleforpremisesmanagementinoperationalbuildingsandensuringthattheyaremaintainedtoasafesecureworkingenvironmentforbothstaffandvisitors
14.Toundertakeanyotherdutiescommensuratewiththegradeofthejobasmayberequestedfromtimetotime.
TPBN1_UKTJ
Senior Area Facilities Officer employer: Rated Traders Ltd
As a Customer Service Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. Our company offers comprehensive training, opportunities for career advancement, and a culture that values teamwork and innovation, all set in a vibrant location that fosters both personal and professional growth.
