Project Manager - Capital Investment in Redhill

We are looking for an experienced Project Manager to manage the delivery of planned capital investment works across Southern Housing’s homes. The role will take responsibility for projects from inception through to completion and final account. This includes day-to-day contract management, programme and budget control, contractor performance, quality assurance, resident communication, health and safety compliance, handover and defect management.

The successful candidate will need a strong background in planned maintenance or capital works within housing. They must be comfortable managing contractors, challenging performance where required and making sure works are delivered safely, on time, within budget and to the required standard.

Location and working arrangements

The role will be based from Southern Housing’s offices in London. Hybrid working may be available where appropriate, although regular attendance at sites, meetings and offices will be required.

Key responsibilities

• Managing planned capital investment projects from inception through to completion, handover and final account.
• Acting as the lead officer for allocated contracts and projects.
• Managing contractors and consultants, including holding regular performance meetings and taking corrective action where required.
• Monitoring delivery against agreed programmes, budgets, cash-flow forecasts, quality standards and contractual performance measures.
• Reviewing and reporting project progress, risks, delays, variations, costs and contractor performance.
• Ensuring works comply with specifications, statutory requirements, building regulations, health and safety legislation and Southern Housing’s internal standards.
• Completing regular site visits to inspect progress, quality, site set-up, access arrangements and health and safety compliance.
• Working closely with Clerks of Works to manage quality, snagging, handovers and post-completion defects.
• Reviewing and managing contractor applications, variations and supporting financial documentation.
• Maintaining accurate records of projected costs, programme performance, variations, approvals and final expenditure.
• Agreeing final accounts and reconciling project costs against approved budgets.
• Undertaking property surveys, technical appraisals, defect analysis and diagnostic inspections where required.
• Preparing or reviewing detailed specifications and schedules of work for tender.
• Collating property, resident and service-charge information to support Section 20 consultation and responding to observations.
• Working with Resident Liaison Officers and contractors’ customer teams to maintain clear communication with residents throughout the works.
• Taking ownership of complaints relating to allocated projects and coordinating clear, timely written responses.
• Maintaining accurate project, property and resident records within Orchard, CRM and other relevant systems.
• Providing technical advice to colleagues on construction, building defects, specifications and planned investment works.
• Supporting the appointment of contractors and consultants for individual projects and longer-term contracts.
• Contributing to the development and maintenance of short- and long-term investment programmes.
• Organising and chairing project meetings, recording decisions and ensuring actions are completed.
• Identifying opportunities to improve delivery, efficiency, value for money and the resident experience.

Essential experience

• Significant experience managing capital works, planned maintenance or cyclical investment contracts.
• Experience of delivering works within occupied residential properties, preferably within social housing.
• Strong knowledge of housing construction, component replacement, building defects and property maintenance.
• Experience managing the full project lifecycle, from initial survey and specification through to completion, handover and final account.
• A proven ability to manage contractors, consultants and other delivery partners.
• Experience monitoring programmes, budgets, cash-flow forecasts, applications, variations and final accounts.
• Experience identifying underperformance and taking proportionate corrective action.
• Practical knowledge of construction-related health and safety requirements, building regulations, relevant codes of practice and statutory compliance.
• Experience administering standard construction contracts such as TPC, JCT or TAC, together with schedules of rates.
• Experience producing and reviewing technical specifications and schedules of work.
• A strong understanding of quality control, snagging, handover and defect-resolution processes.
• Experience managing resident communication and complaints during construction works.
• A strong track record of budget management and achieving value for money.
• The ability to manage several projects and competing priorities with minimal supervision.

Qualifications and professional requirements

• An HNC, HND or equivalent construction, building or property-related qualification, or have equivalent relevant experience.
• SMSTS or an equivalent health and safety qualification.