You will be part of the Economic Development team, which sits within the broader Policy & Performance service area. The Economic Development team supports the vitality, resilience and long-term success of Elmbridges economy, with a particular focus on independent businesses, SMEs and our town and village centre high streets. The team leads projects and partnerships that strengthen local centres, improve the trading environment, support business growth and deliver targeted grant programmes The main purpose of the role:
strengthen Elmbridges town and village centre high streets through hands-on business engagement and direct outreach to independent businesses and SMEs promote, administer and deliver over £100,000 of business-facing grants, supporting shopfront improvements, empty unit activation, online trading support, energyefficiency measures and outdoorseating projects build strong relationships with independent high-street businesses, Business Improvement Districts (BIDs), chambers of commerce, traders associations and business groups provide clear, accessible support and signposting to other council services to help businesses thrive contribute to wider projects and initiatives that improve the trading environment and strengthen Elmbridges high streets Specific duties and responsibilities
This is not a comprehensive list of all the tasks which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken. This job description may therefore be amended in consultation with the postholder. Business engagement and support
Be a visible and proactive presence across Elmbridges high streets, regularly walking town and village centres and confidently stepping into independent retail, hospitality, leisure and service businesses to offer support. Build strong, trusted relationships with independent business owners, SMEs, traders, BIDs, chambers of commerce and business groups. Work with the Communications team to develop and publish business-grants communications, including newsletters, website content, social media and promotional campaigns. Act as a first point of contact for business grants and signpost wider council services such as planning, licensing, environmental health, waste and business rates. Collaborate with internal teamsincluding Planning, Environmental Health, Licensing, Property Services, Parking and Communicationsto provide joined-up support for businesses. Represent the Council at business meetings, workshops, networking events and town-centre stakeholder sessions. Grants and funding administration Business Engagement and Grants Officer
Deliver and help administer Elmbridges high-street grants programme, supporting the distribution of over £100,000 to independent businesses and SMEs. Provide hands-on support to businesses applying for funding, including proposals for shopfront and signage improvements, bringing empty units back into use, online-trading support, energy-efficiency measures and outdoor seating for cafés and restaurants. Manage the full lifecycle of grant administration: eligibility checks, assessment, decision documentation, grant agreements, compliance monitoring and
Business Engagement and Grants Officer in London employer: Rated Traders Ltd
As a Customer Service Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. Our company offers comprehensive training, opportunities for career advancement, and a culture that values teamwork and innovation, all set in a vibrant location that fosters both personal and professional growth.