FrontofHouse&CustomerServiceAdministrationClerk Provideday-to-daygeneralclericaldutiesatthecentertoincludereception,telephones,photocopying,studentrecordkeeping. Actasafirstpointofcontactforlearners,visitorsandcommunitygroups,ensuringawelcomingandsupportiveenvironment. Dealingwiththepublicenrollingstudents,helpingthemfeelatease,andgivingappropriateinformationaboutcoursesandactivities. Supportthepresentationandupkeepofpublic-facingareas,includingclassrooms,galleryspacesandcommunityareasatOldHall. Administration&ProgrammeSupportAdministrationClerk Ensureenrolmentformsarecompletedaccurately. InputenrolmentformsontoMISSystem. Assistinthepreparationandpresentationofstatisticsasrequiredandthetrackingoflearnerprogression. Monitorcourseviability,setupandpre-checksforthestartofacourse. Monitorregistersforpaymentsandactionanyclosures,transfersandwithdrawals. ProvideadministrativesupporttotheLearningDevelopmentOffice,TutorsandStaff. FinancialDutiesAdministrationClerk Takecashorcardpaymentsforcourses,roomhireoractivitiesusingPCIcompliant,AmazonConnectandNICEXOnesystems.BankmoniestakenandrecordusingtheValeonlinebankingservices. PurchasegoodsandequipmentraisingordersandreceiptinggoodsusingOracleFusion. Processinvoicesandpettycash.ReconcileImpressaccount. Checkforaccuracyusingmonthlymonitoringsheets. Courses,Venue&CommunityActivityAdministrationClerk Bookoutsidevenuesforcourses,monitorroombookingsandprocessinvoicepayments. SupportactivitiesatOldHallincludinggalleryuse,pop-upshopactivityandcommunityinterestgroupusewhererequired Maintainahighlevelofqualityassurance,includingcourseoutlines,courseevaluations,studentrecords,coursefilesandregisters. Maintaininventoryandequipmentbookingoutsystem. Marketing&CommunityEngagementAdministrationClerk ActivelyworktoencouragemembersofthecommunitytoparticipateintheValeCoursesProgrammeandotherlearningprogrammesasrequired,includingparticipatinginevents. Supportthelearningprogrammespublicitystrategiesthroughtheproductionandpublicationofregularsocialmediapostsandcontent. Staff&OperationalSupportAdministrationClerk Dealingwithqueries,complaintsandsolveproblemswiththesupportoftheteam. Monitoringstafftimecardsandcollatingtutorhours. Orderingresourcesasneededandkeepingcentredisplaysuptodate. Assistwiththeorganisationofspecialevents. GeneralDuties ParticipateinthedevelopmentoffutureincomegeneratingideasforValeCoursesbudget. AssistinmonitoringallactivitieswithintheAdultCommunityLearningremit. OpeningandclosingthecentreorOldHallintheabsenceofothermembersofstaff,workingeveryotherSaturday. CORPORATEREQUIREMENTSAdministrationClerk EnsurecompliancewiththeCouncilsFinancialRegulations,StandingOrders,PoliciesandProcedures. ToimplementtheprinciplesoftheCouncilsEqualOpportunityPolicywhilstcarryingouttheaboveduties. ToadheretoHealthandSafetylegislation/relevantCouncilpoliciesandproceduresandtotakereasonablecareforthehealthandsafetyofyourselfandotherpersonswhomaybeadverselyaffectedbyyouracts/omissions. ToimplementtheprinciplesoftheCouncil'sEnvironmentPolicywhilecarryingouttheaboveduties. Toreportwithoutdelayanysafeguardingconcernstotheappropriatesafeguardingofficer. SuchotherdutiesandresponsibilitiescommensuratewiththegradeandinaccordancewiththegeneralcharacterofthejobasmayreasonablyberequiredbytheChiefOfficerfromtimetotime.
TPBN1_UKTJ
Administration Clerk in London employer: Rated Traders Ltd
As a Customer Service Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. Our company offers comprehensive training, opportunities for career advancement, and a culture that values teamwork and innovation, all set in a vibrant location that fosters both personal and professional growth.
