At a Glance
- Tasks: Support financial processes and provide excellent customer service in a collaborative environment.
- Company: Join a local authority committed to community welfare and financial integrity.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Dynamic role with opportunities for personal growth and impactful work.
- Why this job: Make a real difference by helping vulnerable customers manage their finances effectively.
- Qualifications: Experience in finance, strong communication skills, and knowledge of relevant legislation.
The predicted salary is between 31500 - 38500 £ per year.
A minimum of three years' recent experience recovering Housing Benefit Overpayment debtor Adult Social Care within a local authority.
Experience of independently managing a Housing Benefit Overpayment caseload, prioritising workloads and progressing recovery action with minimal supervision.
Experience of applying Housing Benefit legislation, recovery regulations and departmental procedures when determining and progressing appropriate recovery action.
Experience of liaising with customers, the Department for Work and Pensions, enforcement agents and internal stakeholders to maximise recovery and resolve complex cases.
Experience of independently managing an Adult Social Care debt portfolio, prioritising workloads and progressing cases to resolution with minimal supervision.
Experience of recovering charges arising from financial assessments, care charges and deferred payment agreements, applying relevant legislation, policies and recovery procedures.
Experience of working with vulnerable customers, their representatives and partner organisations to achieve appropriate debt recovery outcomes.
Essential Skills:
- Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc.
- Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy.
- Excellent communication and negotiation skills, with the ability to manage difficult conversations and achieve positive recovery outcomes.
- Competent IT skills, including Microsoft Office and housing benefit, revenues or financial management systems.
- Basic DBS required.
Salary is Scale 6/SO1.
Main purpose of post: To provide a proactive customer focused exchequer service to given service areas and suppliers, taking personal responsibility to resolving issues/problems in a collaborative manner (where appropriate) to ensure a positive outcome is achieved and excellent customer service is delivered.
To proactively develop strong working relationships with given service and support functions to manage and deliver services for that area, ensure proper processes are being followed, being a point of contact, improve communication and automation of tasks.
To support the development of financial competence and awareness of the correct exchequer processes for end users to use within the Council, including compliance from them.
To provide administrative financial support and advice within respective service areas and also to a range of customers. Providing financial information in a timely manner; including but not limited to: All local finance processes and transactions are properly carried out, and that a clear audit trail is maintained contributing to financial reporting.
Key Accountabilities:
- Provide effective, responsive, proactive and valued exchequer support with given areas, work with and support them in achieving their outcomes while driving financial improvements and delivering excellent customer service. This includes taking personal responsibility and ownership to resolve any issues/problems that may arise, working through them individually or collaboratively with colleagues, other service areas and suppliers to resolve those issues and ensure positive outcomes are delivered.
- Provide administrative financial support and advice within respective service areas and also to a range of customers. Providing financial information in a timely manner; including but not limited to: All local finance processes and transactions are properly carried out, and that a clear audit trail is maintained and contributing to financial reporting.
- Work routinely on computerised financial transaction systems and standard software packages (including running reports to extract and analyse information, undertaking system reconciliations and resolving any differences identified and preparing spreadsheet calculations as necessary).
- Maintain and control accurate sensitive financial information and control systems to ensure high quality financial standards across the council.
- Ensure successful delivery against performance indicators, including those measuring the timely payment of invoices, income collection, debt management and recovery, within the area and report on these as required. Assist in the timely presentation and submission of other internal financial management information as required.
Finance Assistant/Finance Officer employer: rated traders ltd
Joining the local authority Building Control service in Bromley offers a rewarding opportunity to contribute to community safety and development. With a strong emphasis on professional growth, employees benefit from ongoing training and support, fostering a collaborative work culture that values expertise and innovation. The role not only allows for meaningful engagement with diverse construction projects but also provides a chance to make a tangible impact on the built environment in a vibrant and supportive local setting.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Assistant/Finance Officer
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like rated traders ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance Assistant/Finance Officer
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to rated traders ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on rated traders ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at rated traders ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with rated traders ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at rated traders ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former rated traders ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
