Rated Traders Ltd. seeks a Functional Developer to configure and support Dynamics 365 Customer Service and Contact Centre solutions, delivering CRM, automation and telephony improvements aligned to business needs.
You will translate business requirements into functional CRM designs, work with case management, routing, SLAs and multi-channel communications, and guide deployments across development, testing and production environments. Strong governance and security knowledge is required.
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Dynamics 365 CRM & Contact Center Specialist employer: Rated Traders Ltd
As a Customer Service Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. Our company offers comprehensive training, opportunities for career advancement, and a culture that values teamwork and innovation, all set in a vibrant location that fosters both personal and professional growth.
