Recycling Administrator in Devon

We are seeking motivated and passionate Recycling Officers, ready to hit the ground running, to join our Food Waste Collection Project. This is a unique opportunity to play a key role in delivering a high-profile, time-critical service that must be successfully implemented by the end of 2026, with the potential to lead to a permanent position.

As a Recycling Officer, you will be the public face of the service, working directly with residents to support the rollout and drive participation. We are looking for self-starters who are proactive, highly motivated, and results-focused, with strong interpersonal and customer service skills and a passion for environmental issues and behaviour change. While the role is primarily field-based, there is a small office-based element, including use of Word, Excel, and PowerPoint, alongside general project support. This is an exciting opportunity to make a tangible difference in the community while contributing to a major environmental initiative.

Key accountabilities and measures:

• Customer service delivery to engage with residents and partners. Dealing with Street Scene and Waste issues, consultations, problem solving and identifying any areas which can be developed into a project. (30%)
• Attending schools, promoting the importance of litter collections and environmental initiatives, educating students on all areas, developing environmental projects to enhance the communities and allowing children to take ownership. (20%)
• Liaising with a variety of groups planning events large and small ensuring timescales and Health and Safety requirements are met. (20%)
• Responsible for undertaking enforcement action in collaboration with other enforcement services. (15%)
• Ensuring all PCC Health and Safety standards are adhered to at all times. (5%)
• Overseeing staff and volunteers at events and projects, preparing risk assessments and being responsible for their wellbeing and the safety of the general public at events. (10%)

Role measures:

• Voluntary groups add value to core PCC operational standards and functions.
• Customer engagement evidences satisfaction with service and decrease in complaints received.
• Reduction in incidents of Health and Safety.
• Budgets are monitored to ensure fully utilised to optimise spend.
• Consultations feedback from stakeholders which ensures an effective and efficient service.

Key activities:

• To act as lead officer with community engagement for streetscene and waste services. (25%)
• Act as point of contact for the co-ordination of service requests; actions arising from meetings and events such as ward walkabouts and community meetings. (10%)
• Organise events and meetings and ensure they are resourced appropriately, as directed by the manager. (10%)
• Liaise with a large variety of groups and external partners on a range of issues responding independently to provide innovative and collaborative solutions to enhance the service area. (10%)
• Responsible for education projects to provide motivation, raise awareness and engage with children and young people to help them to make a contribution to their environment. (10%)
• Liaising with Councillors, community groups and partners to develop cross-cutting projects/initiatives and inventive concepts to enhance the customer experience. (5%)
• Responsible for making daily site visits to ensure that standards of work are maintained as specified. (5%)
• Assisting the operational staff when required to move equipment. (5%)
• To deal with specific management and technical problems including assisting in the maintenance of computer-based inventories, records, plans and drawings and notify contractors of changes and variations. (5%)
• To have direct responsibility for supervision and allocation of work for volunteers during the projects and associated works ensuring that PCC Health and Safety standards are maintained.