At a Glance
- Tasks: Deliver top-notch employee relations support and manage casework for a thriving workplace.
- Company: Join a forward-thinking organisation focused on people and culture.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement.
- Why this job: Make a real difference in employee experiences and shape HR policies.
- Qualifications: Experience in employee relations and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Deliver a customer focussed professional ER service, working within the People Policy Framework and overseeing and undertaking employee relations casework in all areas of dispute, attendance management, etc.
Ensure that clear, balanced and professional advice and guidance is provided, in line with all policies, and ER support is provided to services as defined and required. Identify opportunities to develop and improve HR policy and practice, applying these across all partners to support the delivery of coordinated solutions and align HR policy and practice to simplify, standardise and enhance HR service provision.
The postholder will work with a Senior HR Advisor and shared HR & OD apprentice and collaborate with the wider team to manage work allocation. When required, work with external or other support, e.g. legal, LBS, and other partners to improve and enhance the ER and wider People and OD service provision.
Policy Implementation and Culture Change
Following the introduction of new employment policies in 2023/24, the role will:
- Work with our employment policies and approach to casework management.
- Facilitate informal resolution, where possible and appropriate.
- Influence delivery from our shared service operations to and for RBK requirements in a planned way, where possible.
- Adhere to agreed procedures to maintain effective governance and central management of terms and conditions and contracts, including policy version control.
Service Delivery
Oversee and undertake casework including attending hearings to demonstrate a responsive action to workforce issues for 2024/25, including sickness absence short term, long term, and complex mental health and wellbeing. Highlight risks of ET claims and financial exposure. Ensure investigation timelines are monitored and escalated when delays occur, providing mitigating actions to reduce negative impact.
Support the improvement of service delivery, visible and proactive training for policy and culture, empower the role of the manager, support good union relations, and enhance outcomes for staff. Review, develop, and implement HR policies and procedures, transactional and operational processes to contribute to a culture of continuous improvement and customer focus.
Where appropriate, discuss/consult trade unions on changes and develop and deliver necessary briefings, management workflows, and training sessions to better enable management and help embed new ways of working. Provide visible support to managers, senior managers, and all employees so they have easy to follow policies, procedures, guidance, and forms which assist the procedures and provide an audit trail. Recommend and instigate new ways of working to streamline and use technology, e.g. note taking. Highlight to managers their roles and responsibilities and escalate issues.
Locations
Employee Relations Manager in Cheshire, Warrington employer: Rated Traders Ltd
As a Customer Service Assistant, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. Our company offers comprehensive training, opportunities for career advancement, and a culture that values teamwork and innovation, all set in a vibrant location that fosters both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager in Cheshire, Warrington
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Rated Traders Ltd!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Rated Traders Ltd.
We think you need these skills to ace Employee Relations Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Rated Traders Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Rated Traders Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Rated Traders Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Rated Traders Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Rated Traders Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Rated Traders Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Rated Traders Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Rated Traders Ltd and how you would contribute to adapting HR strategies.
