Main Purpose of the Job Temporary Accommodation Officer
Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and service objectives.
The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed. Temporary accommodation includes accommodation provided pursuant to Part 7 of the Housing Act 1996, and any other temporary accommodation provision outside of this Act, including temporary accommodation provided for other services.
Key Areas of Responsibility Temporary Accommodation Officer
Temporary Accommodation Placements: Temporary Accommodation Officer
1. Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available.
2. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate.
3. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock.
Temporary Accommodation Management and Move On: Temporary Accommodation Officer
1. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose.
2. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements.
3. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council’s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate.
Qualifications Temporary Accommodation Officer
Educated to degree level standard or equivalent or demonstrable suitable experience.
Key Knowledge Temporary Accommodation Officer
To have and maintain a thorough and up to date knowledge of homelessness legislation, case law and best practice, as it applies to temporary accommodation and basic understanding of private sector tenant and landlord legislation.
To have a good practical understanding of the range of housing problems people may experience, and an understanding of how temporary and permanent housing is allocated.
To have a good and practical knowledge of property standards, health and safety issues, regulations and legislative requirements including local policies and beet practice.
Broad knowledge of contract/performance monitoring - preferably within a public sector context.
Understanding of the Council’s policy of Valuing Diversity.
Relevant Experience Temporary Accommodation Officer
Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment.
Experience of working on own initiative as well as within a team environment, prioritising and successfully managing a personal caseload of work and achieving performance targets and meeting departmental objectives.
Experience of contract/performance monitoring, understanding how to make these deliver for the organisation and actions to take should they not.
Temporary Accommodation Officer in London employer: rated traders ltd Careers
As an HIA Surveyor with us, you will join a forward-thinking organisation that prioritises employee well-being and professional growth. Our collaborative work culture fosters innovation and encourages you to take the lead in service development while ensuring compliance with essential health and safety regulations. Located in Westminster, we offer unique opportunities for site visits and training, allowing you to expand your expertise in a vibrant urban environment.
