PURPOSE OF THE JOB Senior Area Facilities Officer
Provide efficient, effective and economic advice and support acting as the intelligent client to the non-housing Council estate comprising approximately 350 mixed use building. Directly manage and influence building related facilities services to a range of 150 non housing buildings within the corporate facilities management (CFM) operational property portfolio.
Support facilities management (FM) operational delivery, support contracts, building compliance, reactive maintenance and related small project work, ensuring the development of robust relationships with departmental representatives, building managers and end users.
Deliver the agreed FM services to an allocated departmental portfolio of operational buildings to ensure compliance with statutory and mandatory legislation, to provide staff an optimum working environment that fully supports the council’s modern ways of working.
Deliver FM services to a value of £250k in accordance with agreed Service Agreements, ensuring allocated buildings receive high class cost effective service delivery.
PRINCIPAL ACCOUNTABILITIES Senior Area Facilities Officer
Responsibilities Senior Area Facilities Officer
1. Proactively engage with customers at all levels within the council to understand and interpret their short, medium and long term business needs in a timely and efficient manner ensuring CFM departmental policies and procedures are fully adhered to and Service Level Agreements (SLA’s) are maintained
2. Manage and support a team of Facilities Managers to ensure that all operational buildings are properly inspected and audited, checking and reviewing in respect of property maintenance, compliance, condition and safety
3. Respond to emergency or urgent property management issues when escalated by the Area Facilities Officers, seeking to resolve them as quickly and as cost effectively as possible
4. Ensure the site based emergency procedures manual follows the same principles as the Tooley Street model and covers; fire, bomb, flood, suspicious package, lift entrapment and utility failure, in relation to the designated operational buildings
5. Ensure that the FM operations manager is regularly briefed on performance, operational building compliance, works or repair progress and given timely advice and updates on options and their implementation
6. Specify and commission repair, maintenance and improvement works on behalf of the head of FM operations and the FM operations managers up to an appropriate budget level
7. Lead on the implementation of all Service Level Agreements (SLA’s) to provide an optimum working environment as agreed with departmental clients.
8. Deliver and support all site-based customer/client related facilities management services to ensure that staff are adequately accommodated and supplied to meet their business needs in line with financial & departmental policy
9. Monitor and control a delegated budget up to a value of £250k and provide analysis on spend profiles by liaising with the FM operations manager and the cfm business finance manager.
10. Support CFM’s strategic objective of developing its capacity as an intelligent client by assisting in the provision of high quality and timely, property-related management and performance data at the site operations level
11. Liaise and consult with the CFM Technical team on property matters requiring input from building surveyors, quantity surveyors, architects, or mechanical electrical and plumbing (MEP) engineers
12. Ensure that all Health and Safety regulations, statutory legislation and council policies are adhered to by corporate facilities management staff and support contractors while working on or in Council property
13. Responsible for premises management in operational buildings and ensuring that they are maintained to a safe secure working environment for both staff and visitors
14. To undertake any other duties commensurate with the grade of the job as may be requested from time to time.
Senior Area Facilities Officer in London employer: rated traders ltd Careers
As an HIA Surveyor with us, you will join a forward-thinking organisation that prioritises employee well-being and professional growth. Our collaborative work culture fosters innovation and encourages you to take the lead in service development while ensuring compliance with essential health and safety regulations. Located in Westminster, we offer unique opportunities for site visits and training, allowing you to expand your expertise in a vibrant urban environment.
