At a Glance
- Tasks: Provide 1st and 2nd line support, resolving incidents and service requests efficiently.
- Company: Join a public sector organisation in West London with a commitment to safeguarding.
- Benefits: Enjoy a competitive salary, great holiday allowance, and pension contributions.
- Other info: Onsite work with potential for remote days after probation; career growth opportunities await.
- Why this job: Make a difference while developing your skills in a supportive environment.
- Qualifications: Experience with SQL, SSRS, Python, and Powershell is essential.
The predicted salary is between 34878 - 37035 £ per year.
Rate Recruitment have partnered with a public sector organisation in West London who are looking to appoint an Application Support Analyst (MIS). The role will involve working onsite every day with the possibility of 1 day a week remote after passing probation. The starting salary is £34,878 - £37,035 with great holiday allowance and pension contributions.
Providing 1st- and 2nd-line support, ensuring all incidents and service requests are logged, prioritised, updated, and resolved within agreed timescales. Escalate complex issues to suppliers or internal specialists and maintain accurate records, identifying recurring problems and contributing to improvements in systems, processes, and documentation.
Support user onboarding and access management, including account creation, basic MIS guidance, and updates to knowledge-base materials. Experience with SQL, SSRS, Python, and Powershell would be essential.
Unfortunately my client can't offer sponsorship for this position. Rate Recruitment Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.
Application Support Analyst in London employer: RATE RECRUITMENT LIMITED
Contact Detail:
RATE RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working as Application Support Analysts. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL, SSRS, Python, and Powershell skills. We all know that confidence is key, so practice common interview questions related to these technologies to show you’re the right fit.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share examples of how you've tackled complex issues in the past. This will demonstrate your ability to handle the 1st- and 2nd-line support tasks effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who are eager to contribute to our mission.
We think you need these skills to ace Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SQL, SSRS, Python, and Powershell, as these are essential for us. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We’re keen on seeing how you approach problems and contribute to improvements in systems and processes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at RATE RECRUITMENT LIMITED
✨Know Your Tech
Make sure you brush up on your SQL, SSRS, Python, and Powershell skills. Be ready to discuss how you've used these tools in past roles or projects. It’s a great way to show you’re not just familiar with them but can actually apply them effectively.
✨Understand the Role
Read the job description thoroughly and understand what 1st- and 2nd-line support entails. Be prepared to talk about how you would handle incidents and service requests, and think of examples from your experience that demonstrate your problem-solving skills.
✨Show Your Communication Skills
As an Application Support Analyst, you'll need to communicate effectively with users and technical teams. Practice explaining complex technical issues in simple terms. This will show that you can bridge the gap between tech and non-tech staff.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team structure, the types of incidents you might encounter, or how they measure success in this role. It shows you're genuinely interested and engaged.