Administration Assistant

We are seeking to appoint an enthusiastic and inspirational person to join our support team. We have a relentless focus on working to provide the best possible support to ensure that all our students reach their full potential. You will be joining one of the top performing non-selective schools in the local area, having just recorded the best results the school has ever seen. We have a strong focus on high standards and aspirations, built around the simple message that teaching is the most important thing we do.

Core purpose

• Ensure administrative needs relating to whole school administration, reception and pupil services are met.
• To support the delivery of an efficient, professional and effective central (general) administration service across the school.
• Undertake reception duties, greeting visitors and handling face-to-face enquiries.
• Control and monitor entry to the school including the visitor signing in system and safeguarding issues.
• Handling telephone enquiries, transferring calls, taking messages where appropriate and following up with relevant staff.
• Ensure efficient, accurate and timely communication links for parents / carers, staff and other interested parties.
• Cover first aid duties along with a wide variety of matters including contact with pupils, staff and parents / carers and extensive use of SIMS and related software.

Main duties (and specific responsibilities)

• Reception duties, welcoming visitors to school, attending to students coming into and leaving school out of normal hours.
• Handling Switchboard, dealing with enquiries from a large range of callers including parents, ensuring all calls are answered quickly and dealt with efficiently, routing enquiries to the correct person or department whilst maintaining a polite and professional manner.
• Dealing with student absence, accurately updating school records to record the absences and contacting parents for further information working within a tight timescale.
• Support student services, dealing with queries from students and administrating first aid.
• Supporting the reprographics service by designing materials and producing resources to a high standard. This includes scanning, laminating, binding and printing documents.
• Provide administrative support e.g. photocopying, filing, production of teaching resources, displays, attendance, data, completion of standard forms, respond to correspondence, collation and distribution of material.
• Administration of school visits including producing lists/information/data as required.
• Deal with all aspects of mail including internal, external and electronic.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

What we offer

• A strong support team which is focused on providing a first class service for the academy.
• An environment that supports professional development.
• Opportunities to share and develop good practice.
• Onsite gym.
• Onsite car park.
• Discounted nursery (at Smarties Nursery).

What you offer

• Ability to work with and contribute to your team.
• Excellent literacy and numeracy competency.
• The ability to promote positive behaviour and build good working relationships.
• Experience of working in a busy organisation and dealing with confidential matters.
• Experience of using a range of IT packages.

If you want to be challenged in an environment of support, good humour and a shared belief that every child will reach their potential then please apply to be part of our team.

Hours

The hours for this role are 37 hours per week, working Monday to Friday. Shifts of 8.30am to 4.30pm, or 8am to 4pm Monday to Thursday and either 9.00am - 4.30pm / 8am to 3.30pm on Friday. This role is term time only including training days plus 10 days.

The Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments will be subject to receipt of satisfactory Enhanced DBS check, pre-employment checks and a probation period.